Apc BX500CI Bruksanvisning
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Troubleshooting and Service
1. Consult the Troubleshooting from the APC by Schneider Electric Web site, www.apc.com.
2.If the problem persists, contact Schneider Electric IT (SEIT) Customer Support through the
APC by Schneider Electric Web site, www.apc.com.
a. Note the model number and serial number and the date of purchase. The model and
serial numbers are located on the rear panel of the unit and are available through the
LCD display on select models.
b. Call SEIT Customer Support and a technician will attempt to solve the problem over
the phone. If this is not possible, the technician will issue a Returned Material
Authorization Number (RMA#).
c. If the unit is under warranty, the repairs are free.
d. Service procedures and returns may vary internationally. Refer to the APC by
Schneider Electric Web site for country specific instructions.
3. Prepare to troubleshoot the problem over the phone. If this is not successful, and the unit is
still under warranty, the Technical Support Representative will provide all necessary
information to return the unit for replacement.
Back-UPS
BX500CI
Adjust Transfer Voltage and
Sensitivity Settings
User Guide
4
1
™
Place the Back-UPS to avoid:
• Direct sunlight
• Excessive heat
• Excessive moisture
Connect the battery by pulling the battery
connector handle down, and then pushing it
into the unit.
Plug the Back-UPS BX500CI power cord directly into a wall outlet; not into a
surge protector or power strip.
Press the ON/OFF button to turn on the unit.
The green LED status indicator confirms that the Back-UPS is on and ready to
provide protection.
The Back-UPS should charge for at least 10 hours to ensure sufficient runtime.
The unit is being charged whenever it is connected to AC power, whether the
unit is turned ON or OFF.
2
1
3
2
Place and Power On
Battery Replacement
The battery in the Back-UPS BX500CI is not user-replaceable. Contact SEIT Technical Support for a
list of authorized service centers near you.
Warranty
Register your product on-line. http://warranty.apc.com
The standard warranty is two (2) years from the date of purchase. SEIT standard procedure is to
replace the original unit with a factory reconditioned unit. Customers who must have the original unit
back due to the assignment of asset tags and set depreciation schedules must declare such a need at
first contact with an SEIT Technical Support representative. SEIT will ship the replacement unit once
the defective unit has been received
by the repair department, or cro
ss-ship upon the receipt of a valid
credit card number. The customer pays for shipping the unit to SEIT. SEIT pays ground freight trans-
portation costs to ship the replacement unit to the customer.
APC by Schneider Electric IT Customer
Support Worldwide
For country specific customer support, go to the APC by Schneider Electric Web site, www.apc.com.
EN 990-5174 07/2013
© 2013 APC by Schneider Electric. APC, the APC logo and APC, the APC logo, and Back-UPS are owned
by Schneider Electric Industries S.A.S. or their affiliated companies. All other trademarks are property of
their respective owners.
bu054a
ON/OFF
button and
LED Status
Indicator
Battery
connector
Battery
backup
and surge
protected
outlets
Specifications
Input Voltage / Frequency 230 VAC nominal / 45-65 Hz
Brownout Transfer /
Over-voltage Transfer
160 ±8% VAC, typical /
280 VAC, typical
Output UPS Capacity (total) 500 VA / 300 W
Voltage On Battery 230 Vac rms
Frequency - On Battery 50 Hz, 60 Hz ±1 Hz
Transfer Time 50 Hz: 6ms typical, 10ms maximum
60 Hz: 5ms typical, 8ms maximum
Protection
and Filter AC Surge Protection 273 joules
AC Input Resettable circuit breaker
Battery Type (maintenance-free) Sealed, lead-acid battery
Average Life 2 - 5 years depending on the number of
discharge cycles and environmental
temperature
Typical Recharge Time 10 Hours
Physical Net Weight 5.1 kg
Dimensions (H x W x D) 18.55 cm x 11.5 cm x 21.3 cm
3
Status Indicators
Automatic Voltage Regulation boosts the AC voltage when it drops below safe levels. This allows
the equipment plugged into the unit to operate
during low voltage c
onditions, conserving the
battery power in the event of a power cut.
The Back-UPS will switch to battery power if the input voltage level becomes too low for the
Automatic Voltage Regulation to compensate, or if the AC power is distorted.
If the Back-UPS switches to battery power too frequently or too infrequently, adjust the transfer
voltage and sensitivity settings:
1. Ensure the Back-UPS is off. Plug it into AC power.
2. Press and hold the ON/OFF button until the LED repeatedly flashes. The unit is now in
Program Mode.
3. Release the button. The LED will flash once, twice, or three times per second, indicating the
current setting.
4. Press the ON/OFF button within two seconds to change the setting. Each time the button is
pressed, the LED will flash at a different rate: once, twice, or th r second, ree times pe
indicating the new setting. Continue pressing the button until
the desired sett
ing is reached.
If the button is not pressed within five seconds, the Back-UPS will exit the Program Mode.
5. To exit Program Mode, release the button and wait for the LED to stop flashing.
Transfer Voltage and Sensitivity Settings
LED Flashing
Voltage
Sensitvity
Setting
Input Voltage
Range (for AC
Operation)
Usage
Once per second Low 155 - 280 The Back-UPS will switch to battery
power less often. Use with equipment
that is not sensitive to low or high
level voltage levels or minor voltage
waveform distortions.
Twice per second Medium
(factory
default)
160 -280 Default, use in normal conditions.
Three times per
second
High 165 - 270 The Back-UPS will switch to battery
power during any small fluctuation in
voltage. Use with equipment that is
sensitive to low or high level voltage
levels or minor voltage waveform
distortions.
LED Status
Indicator Audible Alarm Condition
On Off On-line - UPS is supplying conditioned AC power
to the load
On (Off
during 4
beeps)
4 beeps repeated
every 30
seconds
On-Battery - Back-UPS is supplying battery
power
Flashing Rapid Beeping
(every 1/2
second)
Low Battery Warning - The UPS has 1.5 minutes
of remaining battery power
Flashing Constant tone Bad Battery Detected - Battery needs to be
charged, or is at end of life.
Off Short beep every
4 seconds
Low Battery Shutdown - During On Battery
operation the battery power was almost completely
exhausted
Off Constant Tone On Battery Overload - Connected equipment
requires more power than provided by the Back-
UPS battery.
On Constant Tone On Line Overload - The power drawn by the
connected equipment exceeds the power capacity
of the battery backup
Flashing Chirp every 2
seconds
Charger Warning - Back-UPS has experienced an
internal problem, but continues to power the load.
Contact Schneider Electric IT (SEIT) Technical
Support.
Off Constant Tone Charger Fault - Back-UPS has an internal
problem, and is no longer powering the load.
Contact SEIT Technical Support
IEC jumper cable for
PC connection
AC power cable
4
Produktspecifikationer
| Varumärke: | Apc |
| Kategori: | Server |
| Modell: | BX500CI |
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