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IP Office 3.2

3701 Phone User Guide

[15-601083] Issue [1b] (1 June 2006)

3701 Phone User Guide Page ii

IP Office 3.2 [15-601083] Issue [1b] (1 June 2006)

Notice

While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of

printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be

incorporated in future releases.

Documentation Disclaimer

Avaya Inc. is not responsible for any modifications, additions, or deletions to the original published version of this documentation

unless such modifications, additions, or deletions were performed by Avaya.

Link Disclaimer

Avaya Inc. is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this

Documentation, and Avaya does not necessarily endorse the products, services, or information described or offered within

them. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked

pages.

License

USE OR INSTALLATION OF THE PRODUCT INDICATES THE END USER’S ACCEPTANCE OF THE TERMS SET FORTH

HEREIN AND THE GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE AT

http://support.avaya.com/LicenseInfo/ (“GENERAL LICENSE TERMS”). IF YOU DO NOT WISH TO BE BOUND BY THESE

TERMS, YOU MUST RETURN THE PRODUCT(S) TO THE POINT OF PURCHASE WITHIN TEN (10) DAYS OF DELIVERY

FOR A REFUND OR CREDIT.

Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and

units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is

specified in the Documentation or other materials available to End User. “Designated Processor” means a single stand-alone

computing device. “Server” means a Designated Processor that hosts a software application to be accessed by multiple users.

“Software” means the computer programs in object code, originally licensed by Avaya and ultimately utilized by End User,

whether as stand-alone Products or pre-installed on Hardware. “Hardware” means the standard hardware Products, originally

sold by Avaya and ultimately utilized by End User.

License Type(s): Designated System(s) License (DS).

End User may install and use each copy of the Software on only one Designated Processor, unless a different number of

Designated Processors is indicated in the Documentation or other materials available to End User. Avaya may require the

Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be

provided by End User to Avaya through electronic means established by Avaya specifically for this purpose.

Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting proprietary rights.

Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law.

Third-Party Components

Certain software programs or portions thereof included in the Product may contain software distributed under third party

agreements (“Third Party Components”), which may contain terms that expand or limit rights to use certain portions of the

Product (“Third Party Terms”). Information identifying Third Party Components and the Third Party Terms that apply to them is

available on Avaya’s web site at: http://support.avaya.com/ThirdPartyLicense/

Avaya Fraud Intervention

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call Technical Service

Center Toll Fraud Intervention Hotline at +1-800-643-2353 for the United States and Canada. Suspected security vulnerabilities

with Avaya Products should be reported to Avaya by sending mail to: securityalerts@avaya.com.

For additional support telephone numbers, see the Avaya Support web site (http://www.avaya.com/support).

Trademarks

Avaya and the Avaya logo are registered trademarks of Avaya Inc. in the United States of America and other jurisdictions.

Unless otherwise provided in this document, marks identified by “®,” “™” and “SM” are registered marks, trademarks and service

marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.

Documentation information

For the most current versions of documentation, go to the Avaya Support web site (http://www.avaya.com/support) or the IP

Office Knowledge Base (http://marketingtools.avaya.com/knowledgebase/).

Avaya Support

Avaya provides a telephone number for you to use to report problems or to ask questions about your contact center. The

support telephone number is 1- 800- 242- 2121 in the United States. For additional support telephone numbers, see the Avaya

Web site: http://www.avaya.com/support.

Table Of Contents

3701 Phone User Guide Page iii

IP Office 3.2 [15-601083] Issue [1b] (1 June 2006)

Table Of Contents

Important Safety Information....................................................................................................1

Sensitive Electronic Environment .............................................................................................................1

Power Supply...........................................................................................................................................1

Safety Precautions...................................................................................................................................1

Usage.......................................................................................................................................................1

Avaya 3701 Telephone...............................................................................................................2

Installation..................................................................................................................................3

Installation Location..................................................................................................................................3

Commissioning your Telephone...............................................................................................................3

Installing the Charger...............................................................................................................................4

Important Battery Information ..................................................................................................5

Charging the Batteries...............................................................................................................6

Charging and Operating Times.................................................................................................................6

Charge Display.........................................................................................................................................6

Battery Capacity Icon ...............................................................................................................................6

Charge Warning.......................................................................................................................................6

Initial Setup and Operation .......................................................................................................7

Telephone Registration ............................................................................................................................7

Keys and Displays .....................................................................................................................8

Display Arrangement................................................................................................................................8

Icons ........................................................................................................................................................9

Text Line/Softkey Line..............................................................................................................................9

Illumination...............................................................................................................................................9

Softkeys and the Cancel Key..................................................................................................10

The Softkeys..........................................................................................................................................10

Softkey: Arrow Keys...............................................................................................................................10

Softkey: OK............................................................................................................................................10

Softkey: Menu........................................................................................................................................10

Softkey: Options.....................................................................................................................................10

Softkey: Esc...........................................................................................................................................11

Cancel Key.............................................................................................................................................11

Example: Menu ......................................................................................................................................11

Example: Telephone Book......................................................................................................................11

Entering a Telephone Number................................................................................................................11

Calling.......................................................................................................................................12

Telephone On/Off...................................................................................................................................12

Loudspeaker Volume..............................................................................................................................12

Handsfree...............................................................................................................................................12

Muting ....................................................................................................................................................12

Making a Call..........................................................................................................................................13

Making a Call from the Last Number Redial List.....................................................................................14

Making a Call from the Telephone Book.................................................................................................14

Making a Call from the Caller List...........................................................................................................15

Making a SOS-Call.................................................................................................................................15

Muting Ringer.........................................................................................................................................15

Answering a Call ....................................................................................................................................16

Changes During a Connection................................................................................................................16

Consultation Call....................................................................................................................................16

Call Transfer...........................................................................................................................................17

Conference Call......................................................................................................................................17

Parking a Call.........................................................................................................................................17