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Dell PowerEdge R820
Dell PowerEdge R820
Dell PowerEdge R820
Dell PowerEdge R820Dell PowerEdge R820
Owner's Manual
Owner's Manual
Owner's Manual
Owner's ManualOwner's Manual
Regulatory Model: E21S Series
Regulatory Model: E21S Series
Regulatory Model: E21S Series
Regulatory Model: E21S SeriesRegulatory Model: E21S Series
Regulatory Type: E21S001
Regulatory Type: E21S001
Regulatory Type: E21S001
Regulatory Type: E21S001Regulatory Type: E21S001
Notes, Cautions, and Warnings
Notes, Cautions, and Warnings
Notes, Cautions, and Warnings
Notes, Cautions, and WarningsNotes, Cautions, and Warnings
NOTE:
NOTE:
NOTE:
NOTE: NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
problem.
problem.
problem.problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright
Copyright
Copyright
Copyright Copyright 2014 Dell Inc. All rights reserved.
2014 Dell Inc. All rights reserved.
2014 Dell Inc. All rights reserved.
2014 Dell Inc. All rights reserved. 2014 Dell Inc. All rights reserved.© This product is protected by U.S. and international copyright and intellectual property
laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names
mentioned herein may be trademarks of their respective companies.
2014 – 03
Rev. A05
Contents
Contents
Contents
ContentsContents
1 About Your System......................................................................................................................
1 About Your System......................................................................................................................
1 About Your System......................................................................................................................
1 About Your System......................................................................................................................1 About Your System......................................................................................................................9
9
9
99
Front-Panel Features And Indicators....................................................................................................................... 9
LCD Panel Features.................................................................................................................................................10
Home Screen....................................................................................................................................................11
Setup Menu......................................................................................................................................................11
View Menu....................................................................................................................................................... 11
Hard-Drive Indicator Patterns................................................................................................................................ 12
Back-Panel Features And Indicators..................................................................................................................... 13
NIC Indicator Codes................................................................................................................................................14
Power Indicator Codes........................................................................................................................................... 15
Other Information You May Need...........................................................................................................................16
2 Using The System Setup and Boot Manager.......................................................................
2 Using The System Setup and Boot Manager.......................................................................
2 Using The System Setup and Boot Manager.......................................................................
2 Using The System Setup and Boot Manager.......................................................................2 Using The System Setup and Boot Manager....................................................................... 17
17
17
1717
Choosing The System Boot Mode.......................................................................................................................... 17
Entering System Setup............................................................................................................................................18
Responding To Error Messages.......................................................................................................................18
Using The System Setup Navigation Keys....................................................................................................... 18
System Setup Options.............................................................................................................................................18
System Setup Main Screen..............................................................................................................................19
System BIOS Screen........................................................................................................................................19
System Information Screen..............................................................................................................................19
Memory Settings Screen................................................................................................................................. 20
Processor Settings Screen.............................................................................................................................. 20
SATA Settings Screen......................................................................................................................................22
Boot Settings Screen....................................................................................................................................... 22
Integrated Devices Screen.............................................................................................................................. 22
Serial Communications Screen........................................................................................................................23
System Profile Settings Screen........................................................................................................................24
System Security Screen...................................................................................................................................25
Miscellaneous Settings....................................................................................................................................26
System And Setup Password Features.................................................................................................................. 26
Assigning A System And/Or Setup Password..................................................................................................26
Deleting Or Changing An Existing System And/Or Setup Password................................................................27
Using Your System Password To Secure Your System....................................................................................28
Operating With A Setup Password Enabled.................................................................................................... 28
Entering The UEFI Boot Manager........................................................................................................................... 28
Using The Boot Manager Navigation Keys......................................................................................................29
Boot Manager Screen......................................................................................................................................29
UEFI Boot Menu............................................................................................................................................... 30
Embedded System Management............................................................................................................................30
iDRAC Settings Utility..............................................................................................................................................30
Entering The iDRAC Settings Utility..................................................................................................................30
Changing The Thermal Settings....................................................................................................................... 30
3 Installing System Components................................................................................................33
3 Installing System Components................................................................................................33
3 Installing System Components................................................................................................33
3 Installing System Components................................................................................................333 Installing System Components................................................................................................33
Recommended Tools.............................................................................................................................................. 33
Front Bezel (Optional)............................................................................................................................................. 33
Removing The Front Bezel................................................................................................................................33
Installing The Front Bezel.................................................................................................................................34
Opening And Closing The System...........................................................................................................................34
Opening The System........................................................................................................................................ 34
Closing The System.......................................................................................................................................... 35
Inside The System...................................................................................................................................................35
Processor Expansion Module.................................................................................................................................37
Removing the Processor Expansion Module................................................................................................... 37
Installing The Processor Expansion Module....................................................................................................40
Cooling Shroud....................................................................................................................................................... 41
Removing The Cooling Shroud......................................................................................................................... 41
Installing The Cooling Shroud.......................................................................................................................... 41
Top Cover Lock Latch............................................................................................................................................. 42
Installing The Top Cover Lock Latch................................................................................................................ 42
System Memory......................................................................................................................................................43
General Memory Module Installation Guidelines............................................................................................ 46
Mode-Specific Guidelines................................................................................................................................46
Sample Memory Configurations.......................................................................................................................47
Removing Memory Modules............................................................................................................................ 51
Installing Memory Modules............................................................................................................................. 52
Hard Drives............................................................................................................................................................. 54
Removing A 2.5 Inch Hard-Drive Blank............................................................................................................ 54
Installing A 2.5 Inch Hard-Drive Blank............................................................................................................. 55
Removing A Hot-Swap Hard Drive................................................................................................................... 55
Installing A Hot-Swap Hard Drive.................................................................................................................... 55
Removing A Hard Drive From A Hard-Drive Carrier.........................................................................................56
Installing A Hard Drive Into A Hard-Drive Carrier............................................................................................57
Optical Drive (Optional)...........................................................................................................................................57
Removing The Optical Drive.............................................................................................................................57
Installing The Optical Drive.............................................................................................................................. 58
Cooling Fans............................................................................................................................................................58
Removing A Cooling Fan...................................................................................................................................59
Installing The Cooling Fan................................................................................................................................ 60
Installing The Hard-Drive Backplane............................................................................................................. 103
Control Panel Assembly........................................................................................................................................104
Removing The Control-Panel Assembly.........................................................................................................104
Installing The Control-Panel Assembly..........................................................................................................105
System Board........................................................................................................................................................105
Removing The System Board......................................................................................................................... 105
Installing The System Board.......................................................................................................................... 107
4 Troubleshooting Your System...............................................................................................
4 Troubleshooting Your System...............................................................................................
4 Troubleshooting Your System...............................................................................................
4 Troubleshooting Your System...............................................................................................4 Troubleshooting Your System...............................................................................................109
109
109
109109
Safety First—For You And Your System............................................................................................................... 109
Troubleshooting System Startup Failure.............................................................................................................. 109
Troubleshooting External Connections.................................................................................................................109
Troubleshooting The Video Subsystem................................................................................................................ 109
Troubleshooting A USB Device............................................................................................................................ 109
Troubleshooting A Serial I/O Device.................................................................................................................... 110
Troubleshooting A NIC..........................................................................................................................................110
Troubleshooting A Wet System............................................................................................................................ 110
Troubleshooting A Damaged System................................................................................................................... 111
Troubleshooting The System Battery................................................................................................................... 112
Troubleshooting Power Supplies..........................................................................................................................112
Troubleshooting Cooling Problems.......................................................................................................................112
Troubleshooting Cooling Fans.............................................................................................................................. 113
Troubleshooting System Memory.........................................................................................................................113
Troubleshooting An Internal USB Key..................................................................................................................114
Troubleshooting An SD Card................................................................................................................................ 114
Troubleshooting An Optical Drive.........................................................................................................................115
Troubleshooting A Tape Backup Unit...................................................................................................................115
Troubleshooting A Hard Drive.............................................................................................................................. 115
Troubleshooting A Storage Controller.................................................................................................................. 116
Troubleshooting Expansion Cards........................................................................................................................117
Troubleshooting Processors.................................................................................................................................117
5 Using System Diagnostics.....................................................................................................
5 Using System Diagnostics.....................................................................................................
5 Using System Diagnostics.....................................................................................................
5 Using System Diagnostics.....................................................................................................5 Using System Diagnostics.....................................................................................................119
119
119
119119
Dell Online Diagnostics.........................................................................................................................................119
Dell Embedded System Diagnostics.....................................................................................................................119
When To Use The Embedded System Diagnostics........................................................................................119
Running The Embedded System Diagnostics.................................................................................................120
System Diagnostic Controls........................................................................................................................... 120
6 Jumpers And Connectors......................................................................................................
6 Jumpers And Connectors......................................................................................................
6 Jumpers And Connectors......................................................................................................
6 Jumpers And Connectors......................................................................................................6 Jumpers And Connectors......................................................................................................121
121
121
121121
System Board Jumper Settings............................................................................................................................121
System Board Connectors....................................................................................................................................122
Disabling A Forgotten Password.......................................................................................................................... 124
7 Technical Specifications.......................................................................................................
7 Technical Specifications.......................................................................................................
7 Technical Specifications.......................................................................................................
7 Technical Specifications.......................................................................................................7 Technical Specifications....................................................................................................... 125
125
125
125125
8 System Messages...................................................................................................................
8 System Messages...................................................................................................................
8 System Messages...................................................................................................................
8 System Messages...................................................................................................................8 System Messages...................................................................................................................131
131
131
131131
LCD Messages......................................................................................................................................................131
Viewing LCD Messages................................................................................................................................. 131
Removing LCD Messages...............................................................................................................................131
System Error Messages........................................................................................................................................131
Warning Messages...............................................................................................................................................147
Diagnostic Messages........................................................................................................................................... 147
Alert Messages.....................................................................................................................................................147
9 Getting Help..............................................................................................................................
9 Getting Help..............................................................................................................................
9 Getting Help..............................................................................................................................
9 Getting Help..............................................................................................................................9 Getting Help..............................................................................................................................149
149
149
149149
Contacting Dell..................................................................................................................................................... 149
8
1
1
1
11
About Your System
About Your System
About Your System
About Your SystemAbout Your System
Front-Panel Features And Indicators
Front-Panel Features And Indicators
Front-Panel Features And Indicators
Front-Panel Features And IndicatorsFront-Panel Features And Indicators
Figure 1. Front-Panel Features And Indicators—16 Hard Drive System
Figure 1. Front-Panel Features And Indicators—16 Hard Drive System
Figure 1. Front-Panel Features And Indicators—16 Hard Drive System
Figure 1. Front-Panel Features And Indicators—16 Hard Drive SystemFigure 1. Front-Panel Features And Indicators—16 Hard Drive System
Item
Item
Item
ItemItem Indicator, Button, or
Indicator, Button, or
Indicator, Button, or
Indicator, Button, or Indicator, Button, or
Connector
Connector
Connector
ConnectorConnector
Icon
Icon
Icon
IconIcon Description
Description
Description
DescriptionDescription
1 Power-on indicator, power
button
The power-on indicator lights when the system power is
on. The power button controls the power supply output to
the system.
NOTE:
NOTE:
NOTE:
NOTE: NOTE: On ACPI-compliant operating systems, turning
off the system using the power button causes the
system to perform a graceful shutdown before
power to the system is turned off.
2 NMI button Used to troubleshoot software and device driver errors
when running certain operating systems. This button can
be pressed using the end of a paper clip.
Use this button only if directed to do so by qualified
support personnel or by the operating system's
documentation.
3 System identification button The identification buttons on the front and back panels
can be used to locate a particular system within a rack.
When one of these buttons is pressed, the LCD panel on
the front and the system status indicator on the back
flashes blue until one of the buttons is pressed again.
Press to toggle the system ID on and off. If the system
stops responding during POST, press and hold the system
ID button for more than five seconds to enter BIOS
progress mode.
To reset iDRAC (if not disabled in F2 iDRAC setup) press
and hold the button for more than 15 seconds.
4 Video connector Allows you to connect a VGA display to the system.
9
Item
Item
Item
ItemItem Indicator, Button, or
Indicator, Button, or
Indicator, Button, or
Indicator, Button, or Indicator, Button, or
Connector
Connector
Connector
ConnectorConnector
Icon
Icon
Icon
IconIcon Description
Description
Description
DescriptionDescription
5 LCD menu buttons Allows you to navigate the control panel LCD menu.
6 Information tag A slide-out label panel which allows you to record system
information such as Service Tag, NIC, MAC address, and
so on as per your need.
7 LCD panel Displays system ID, status information, and system error
messages. The LCD lights blue during normal system
operation. The LCD lights amber when the system needs
attention, and the LCD panel displays an error code
followed by descriptive text.
NOTE:
NOTE:
NOTE:
NOTE: NOTE: If the system is connected to a power source
and an error is detected, the LCD lights amber
regardless of whether the system is turned on or off.
8 Optical drive (optional) One optional SATA DVD-ROM drive or DVD+/-RW drive.
NOTE:
NOTE:
NOTE:
NOTE: NOTE: DVD devices are data only.
9 Hard drives (16) Up to sixteen 2.5 inch hot-swappable hard drives and up
to four 2.5 inch Dell PowerEdge Express Flash devices
(PCIe SSDs).
10 USB connectors (2) Allows you to connect USB devices to the system. The
ports are USB 2.0-compliant.
11 vFlash media card slot Allows you to insert a vFlash media card.
LCD Panel Features
LCD Panel Features
LCD Panel Features
LCD Panel FeaturesLCD Panel Features
The system's LCD panel provides system information and status and error messages to indicate when the system is
operating correctly or when the system needs attention. See LCD Error Messages for information about specific error
codes.
• The LCD backlight lights blue during normal operating conditions and lights amber to indicate an error condition.
• The LCD backlight is off when the system is in standby mode and can be turned on by pressing either the Select,
Left, or Right button on the LCD panel.
• The LCD backlight remains off if LCD messaging is turned off through the iDRAC utility, the LCD panel, or other tools.
Figure 2. LCD Panel Features
Figure 2. LCD Panel Features
Figure 2. LCD Panel Features
Figure 2. LCD Panel FeaturesFigure 2. LCD Panel Features
10
Produktspecifikationer
| Varumärke: | Dell |
| Kategori: | Server |
| Modell: | PowerEdge R820 |
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