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HP G62 Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2010 Hewlett-Packard
Development Company, L.P.
ATI and ATI Mobility Radeon are
trademarks of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel, Arrandale,
and Core are trademarks of Intel
corporation in the U.S. and other countries.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: May 2010
Document Part Number: 620650-001

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii

iv Safety warning notice

MSG revision history
Revision Publication date Description
A October 2010 ●Added newly supported hard drives to spare parts listings in the
following locations: Computer major components on page 17, Mass
storage devices on page 26, Sequential part number listing
on page 29 42
, Hard drive on page .
●Added newly supported memory modules to spare parts listings in the
following locations: Computer major components on page 17, Mass
storage devices on page 26, Sequential part number listing
on page on page 29, Memory module 50.
●Added newly supported WLAN modules to spare parts listings in the
following locations: Computer major components on page 17, Mass
storage devices on page 26, Sequential part number listing
on page on page 29, WLAN module 47.
●Added newly supported processors to spare parts listings in the
following locations: Computer major components on page 17, Mass
storage devices on page 26, Sequential part number listing
on page 29, Processor on page 81.
●Added newly supported system boards to spare parts listings in the
following locations: Computer major components on page 17, Mass
storage devices on page 26, Sequential part number listing
on page 29, System board on page 74.
v

vi MSG revision history

Electrostatic discharge damage ........................................................................ 36
Packaging and transporting guidelines ............................................. 37
Workstation guidelines ..................................................................... 37
Equipment guidelines ....................................................................... 38
Component replacement procedures ................................................................................................. 39
Serial number .................................................................................................................... 39
Computer feet .................................................................................................................... 40
Battery ............................................................................................................................... 41
Hard drive .......................................................................................................................... 42
Optical drive ....................................................................................................................... 45
WLAN module .................................................................................................................... 47
Memory module ................................................................................................................. 50
............................................................................................................................................ 51
RTC battery ....................................................................................................................... 51
Keyboard ........................................................................................................................... 53
Top cover ........................................................................................................................... 56
Speaker assembly ............................................................................................................. 59
Power button board ........................................................................................................... 61
TouchPad button board ..................................................................................................... 62
Modem module .................................................................................................................. 63
USB board ......................................................................................................................... 65
Power connector ................................................................................................................ 67
Display assembly ............................................................................................................... 68
System board ..................................................................................................................... 74
Fan/heat sink assembly ..................................................................................................... 77
Processor ........................................................................................................................... 81
5 Setup Utility ................................................................................................................................................... 83
Computer Setup in Windows 7 ........................................................................................................... 83
Starting Setup Utility .......................................................................................................... 83
Using Setup Utility ............................................................................................................. 83
Changing the language of Setup Utility ............................................................. 83
Navigating and selecting in Setup Utility ........................................................... 84
Displaying system information .......................................................................... 84
Restoring default settings in Setup Utility .......................................................... 85
Exiting Setup Utility ................. ................................................................ .......... 86
Setup Utility menus ............................................................................................................ 86
Main menu ........................................................................................................ 86
Security menu ................................................................................................... 86
System Configuration menu .............................................................................. 87
Diagnostics menu .............................................................................................. 87
Computer Setup in Linux .................................................................................................................... 88
Starting Computer Setup ................................................................................................... 88
viii

10 Recycling ................................................................................................................................................... 114
Battery .............................................................................................................................................. 114
Display .............................................................................................................................................. 114
Index ................................................................................................................................................................. 121
x

Category Description HP G62 HP G62
UMA Discrete
Supports the following configurations:
●4096 MB (2048 MB × 2) √ √
●3072 MB (1024 MB × 1 + 2048 MB × 1) √ √
●2048 MB (2048 MB × 1) √ √
●2048 MB (1024 MB × 2) √ √
Hard drives Supports 9.5-mm, 6.35-cm (2.5-in) SATA hard drive √ √
Customer accessible √ √
Supports the following drives:
●750 GB, 5400 rpm √ √
●640 GB, 5400 rpm √ √
●500 GB, 5400 rpm √ √
●500 GB, 7200 rpm √ √
●320 GB, 5400 rpm √ √
●320 GB, 7200 rpm √ √
●250 GB, 5400 rpm √ √
●250 GB, 7200 rpm √ √
●160 GB, 7200 rpm √ √
Optical drives 12.7-mm (0.50-in) fixed SATA tray load √ √
DVD±RW and CD-RW SuperMulti Double-Layer Combo
Drive with LightScribe
√ √
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti
Double-Layer Drive
√ √
Webcam (select models only) VGA camera, fixed angle with activity light and single
analog microphone
√ √
Microphone Integrated single analog microphone (for models with no
webcam)
√ √
Audio High-definition audio supports Microsoft® premium
requirements with Presario/HP Altec Lansing speakers
√ √
Modem (select models only) 56K V.92 data/fax MDC modem (computer models not
equipped with a modem have a cover over the RJ-11
jack opening)
√ √
Supports all worldwide certification requirements √ √
Ethernet Integrated 10/100 network interface card (NIC) √ √
Integrated wireless local area network (WLAN) options by
way of wireless module:
2 wireless antennas built into display assembly √ √
Support for no-WLAN option √ √
2 Chapter 1 Product description
Produktspecifikationer
Varumärke: | HP |
Kategori: | Laptop |
Modell: | G62-118EO |
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