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HP Laptop G62-a15SW

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HP G62 Notebook PC

Maintenance and Service Guide

SUMMARY

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides

comprehensive information on identifying computer features, components, and spare parts;

troubleshooting computer problems; and performing computer disassembly procedures.

Development Company, L.P.

ATI and ATI Mobility Radeon are

trademarks of Advanced Micro Devices,

Inc. Bluetooth is a trademark owned by its

proprietor and used by Hewlett-Packard

Company under license. Intel, Arrandale,

and Core are trademarks of Intel

corporation in the U.S. and other countries.

Microsoft and Windows are U.S. registered

trademarks of Microsoft Corporation. SD

Logo is a trademark of its proprietor.

The information contained herein is subject

to change without notice. The only

warranties for HP products and services are

set forth in the express warranty statements

accompanying such products and services.

Nothing herein should be construed as

constituting an additional warranty. HP shall

not be liable for technical or editorial errors

or omissions contained herein.

First Edition: May 2010

Document Part Number: 620650-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on

a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft

surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to

contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer

and the AC adapter comply with the user-accessible surface temperature limits defined by the

International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 5

Identifying the hardware ....................................................................................................................... 5

Top components ................................................................................................................................... 6

TouchPad ............................................................................................................................ 6

Lights ................................................................................................................................... 7

Button and speakers ............................................................................................................ 8

Keys ..................................................................................................................................... 9

Display ............................................................................................................................... 10

Right-side components ....................................................................................................................... 11

Left-side components ......................................................................................................................... 12

Bottom components ........................................................................................................................... 13

Wireless antennas .............................................................................................................................. 14

Additional hardware components ....................................................................................................... 15

3 Illustrated parts catalog ............................................................................................................................... 16

Serial number location ........................................................................................................................ 16

Computer major components ............................................................................................................. 17

Display assembly components ........................................................................................................... 23

Plastics Kit .......................................................................................................................................... 25

Mass storage devices ......................................................................................................................... 26

Miscellaneous parts ............................................................................................................................ 28

Sequential part number listing ............................................................................................................ 29

4 Removal and replacement procedures ....................................................................................................... 34

Preliminary replacement requirements ............................................................................................... 34

Tools required .................................................................................................................... 34

Service considerations ....................................................................................................... 34

Plastic parts ....................................................................................................... 34

Cables and connectors ..................................................................................... 35

Drive handling ................................................................................................... 35

Grounding guidelines ......................................................................................................... 36

vii

1 Product description

Category Description HP G62 HP G62

UMA Discrete

Product Name Compaq Presario CQ62 Notebook PC √

HP G62 Notebook PC √

Processors Intel Arrandale™ i7–620M Processor (2.66 GHz, 4 MB

total L3 cache, 1066 MHz)—Dual core 35 W

√ √

Intel Arrandale i5–540M Processor (2.53 GHz, 3 MB total

L3 cache, 1066 MHz)—Dual core 35 W

√ √

Intel Arrandale i5–520M Processor (2.4 GHz, 3 MB total

L3 cache, 1066 MHz)—Dual Core 35 W

√ √

Intel Arrandale i5–450M Processor (2.4 GHz, 3 MB total

L3 cache, 1066 MHz)—Dual Core 35 W

√ √

Intel Arrandale i5–430 Processor (2.26 GHz, 3 MB total

L3 cache, 1066 MHz)—Dual Core 35 W

√ √

Intel Arrandale i3–370 Processor (2.4 GHz, 3 MB L3

cache, 1066 MHz)—Dual Core 35 W

√ √

Intel Arrandale i3–350 Processor (2.26 GHz, 3 MB L3

cache, 1066 MHz)—Dual Core 35 W

√ √

Chipset Intel® HM55 Express Chipset √

Graphics Intel HD Graphics Media Accelerator √

ATI Mobility Radeon™ HD5470 with 512 MB dedicated

video memory

√

ATI Mobility Radeon HD 545v with 512 MB for vision

label mapping

√

Support for BD or HD-DVD playback with HD decoder

and DX10 support

√

Panel 39.6-cm (15.6-in) HD LED BrightView (1366 x 768) √ √

16:9 wide aspect ratio √ √

Memory 2 customer-accessible/upgradable SODIMM slots √ √

Supports dual-channel memory DDR3, 1066 MHz √ √

Supports up to 8 GB of system memory √ √

Category Description HP G62 HP G62

UMA Discrete

Supports the following configurations:

●4096 MB (2048 MB × 2) √ √

●3072 MB (1024 MB × 1 + 2048 MB × 1) √ √

●2048 MB (2048 MB × 1) √ √

●2048 MB (1024 MB × 2) √ √

Hard drives Supports 9.5-mm, 6.35-cm (2.5-in) SATA hard drive √ √

Customer accessible √ √

Supports the following drives:

●750 GB, 5400 rpm √ √

●640 GB, 5400 rpm √ √

●500 GB, 5400 rpm √ √

●500 GB, 7200 rpm √ √

●320 GB, 5400 rpm √ √

●320 GB, 7200 rpm √ √

●250 GB, 5400 rpm √ √

●250 GB, 7200 rpm √ √

●160 GB, 7200 rpm √ √

Optical drives 12.7-mm (0.50-in) fixed SATA tray load √ √

DVD±RW and CD-RW SuperMulti Double-Layer Combo

Drive with LightScribe

√ √

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti

Double-Layer Drive

√ √

Webcam (select models only) VGA camera, fixed angle with activity light and single

analog microphone

√ √

Microphone Integrated single analog microphone (for models with no

webcam)

√ √

Audio High-definition audio supports Microsoft® premium

requirements with Presario/HP Altec Lansing speakers

√ √

Modem (select models only) 56K V.92 data/fax MDC modem (computer models not

equipped with a modem have a cover over the RJ-11

jack opening)

√ √

Supports all worldwide certification requirements √ √

Ethernet Integrated 10/100 network interface card (NIC) √ √

Integrated wireless local area network (WLAN) options by

way of wireless module:

2 wireless antennas built into display assembly √ √

Support for no-WLAN option √ √

2 Chapter 1 Product description

Produktspecifikationer

Varumärke:	HP
Kategori:	Laptop
Modell:	G62-a15SW
Färg på produkten:	Black, Silver, White
Snäll:	Elektronische keukenweegschaal
Automatisk avstängning:	Ja
Batteri/Batterispänning:	3 V
Noggrannhet:	1 g
Maximal viktkapacitet:	5 kg
Måttenhet:	g, lb oz
Överbelastningsindikator:	Ja
Type beeldscherm:	LCD
Taraviktsfunktion:	Ja
Konverteringsfunktion:	Ja