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TS-855eU

TS-855eU-RP

User Guide

Document Version: 1

17/03/2023

Contents

1. Product Overview

About the TS-855eU...................................................................................................................................................3

Hardware ............................................................................................................................................3specications

Package contents.......................................................................................................................................................5

Components............................................................................................................................................................... 6

Front panel.............................................................................................................................................................6

Rear panel.............................................................................................................................................................. 7

System board.........................................................................................................................................................9

Drive numbering................................................................................................................................................... 9

Safety information..................................................................................................................................................... 9

Installation requirements....................................................................................................................................... 11

Setting up the NAS...................................................................................................................................................11

2. Installation and Conguration

Hardware installation..............................................................................................................................................13

Drive installation................................................................................................................................................. 13

Replacing memory modules..............................................................................................................................21

Installing expansion cards................................................................................................................................. 26

Hot-swapping redundant power supply units.................................................................................................32

Expansion unit installation.................................................................................................................................34

Rail Kits................................................................................................................................................................. 38

QTS installation........................................................................................................................................................ 38

Initializing QTS using Pro.....................................................................................................................39Qnder

Initializing QTS using the cloud installation website...................................................................................... 42

3. Basic Operations

Power button............................................................................................................................................................46

LEDs...........................................................................................................................................................................46

Audio alert................................................................................................................................................................ 49

Reset button............................................................................................................................................................. 49

4. NAS Migration

QTS NAS Migration.................................................................................................................................................. 51

NAS migration requirements.............................................................................................................................51

Status and setting changes after NAS migration............................................................................................51

Migrating a NAS.................................................................................................................................................. 52

Migrating NAS data using HBS 3.......................................................................................................................53

QuTS hero NAS Migration.......................................................................................................................................56

NAS migration requirements.............................................................................................................................56

Status and setting changes after NAS migration............................................................................................56

Migrating a NAS.................................................................................................................................................. 57

5. Troubleshooting

Forcing Pro or myQNAPcloud to locate the NAS................................................................................... 59Qnder

Hot-swapping failed drives.....................................................................................................................................59

Recovering unintentionally removed healthy drives...........................................................................................60

Support and other resources................................................................................................................................. 60

6. Glossary

Cloud Key.................................................................................................................................................................. 61

TS-855eU User Guide

myQNAPcloud.......................................................................................................................................................... 61

myQNAPcloud Link..................................................................................................................................................61

Qnder Pro............................................................................................................................................................... 61

QNAP ID.................................................................................................................................................................... 61

QTS.............................................................................................................................................................................61

QuTS hero................................................................................................................................................................. 61

7. Notices

Limited warranty......................................................................................................................................................62

Disclaimer................................................................................................................................................................. 62

Copyright and trademarks......................................................................................................................................62

GNU General Public License...................................................................................................................................63

CE notice................................................................................................................................................................... 70

UKCA notice..............................................................................................................................................................70

FCC notice................................................................................................................................................................. 70

VCCI notice................................................................................................................................................................71

BSMI notice...............................................................................................................................................................71

SJ/T 11364-2006........................................................................................................................................................72