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Cloud Network Center/Cloud

Network Agent

CNC

CNA100

Cloud Center

Fir are Version 1.2.1 mw

Edition 1, 6/2016

Handbook

Default Login Details

Service Port IP dressAd

h p //169.254.1.3tt s:

User Name

admin

Password

1234

This handbook is a series of tutorials that guid yes ou through various applications of the ZyXEL Cloud Network

Center. The purpose of the handbook is to show you how to proceed through an application rather than explain

the meaning of GUI features.

Note: IP addresses, port b , num ers and object names are just exampl us in these tutorials, so es ed

y st replace them with the corresponding information from your n network ou mu ow

environm t when implement g a tut ial. en in or

Bold text indicates the name of a GUI menu, field or field choice.

The handbook is for a series of products. Not all products support all firmware features. Screenshots and

graphics in this handbook may differ slightly from your product due to differences in your product f mware ir or

your computer operating system. Every fort has been made ef to ensure that the information in this handbook

is accurate at the time of writing.

Table of Contents

1 How to Deploy and Install the Cloud Network Agent .................................................................................................. 4

1.1 Inial Cloud Network Agent Conguraon ............................................................................................................. 5

1.2 Verify that the CNA is Online 7 ..................................................................................................................................

1.3 Wh at Can Go Wron g?.............................................................................................................................................. 7

2 How to Share or Transfer CNA Account Management ................................................................................................. 9

2.1 Managing Organizaon Operators .......................................................................................................................... 9

2.2 Verify that Accounts are Granted Privilege ........................................................................................................... 11

2.3 Wh at Can Go Wron g?............................................................................................................................................ 11

3 How to Provide Value Added Service using CNC ........................................................................................................ 12

3.1 Discover ZyXEL Devices in the Local Network ....................................................................................................... 12

3.2 Schedule Firmware Upgrade ................................................................................................................................. 14

3.3 Interpreng Graphs and Node Performance ........................................................................................................ 16

3.4 Receiving Email Nocaons and Alerts during Link Failures .............................................................................. 18

3.5 Backing-Up and Restoring Device Conguraons ................................................................................................. 19

3.6 Wh at Can Go Wron g?............................................................................................................................................ 22

4 How to Replace and Recover Failed Devices .............................................................................................................. 24

4.1 Replacing Devices through Centralized Management .......................................................................................... 24

4.2 Replacing Devices through Remote Site Management ......................................................................................... 26

4.3 Wh at Can Go Wron g?............................................................................................................................................ 30