GENERAL Life HT330S Bruksanvisning
GENERAL Life
Termostat
HT330S
Läs nedan 📖 manual på svenska för GENERAL Life HT330S (4 sidor) i kategorin Termostat. Denna guide var användbar för 6 personer och betygsatt med 4.5 stjärnor i genomsnitt av 2 användare
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WHAT IS A SMART ROOM THERMOSTAT?
A smart room thermostat is a device that allows you to control your heating
equipment via APP with the internet even when you are not at home.
HOW DOES HT300S SMART W ORK?
HT300S SMART is a smart wireless room thermostat. You can control it with the
mobile application after you pair your room thermostat with the receiver, and
complete the installation of the smart receiver.
WHAT ARE THE ADVANTAGES OF HT300S SMART?
You can control your home's temperature via its mobile application, no matter
where you are in the world.
You can easily create daily and weekly schedules via its mobile application.
You can place the room thermostat anywhere in your home, thanks to its use with
batteries.
It ensures that your living space stays at the desired temperature at any time. In
this way, you can save up to 30% on your bills by preventing your heating unit from
working unnecessarily.
RULES THAT NEED TO BE OBSERVED F OR SAFETY
1- Be sure to read the user manual before using the device and its equipment.
2- Opening, disassembly, or use of plastic parts of the product and equipment other
than the intended purpose are out of warranty.
3- Please make sure that the sockets to which you connect your devices and
equipment are at the recommended voltage value in the user manual.
4- Keep away and protect your product and its equipment from all kinds of external
substances such as liquid, dust, heat, etc.
5- Do not expose the device cables to any jamming and pressure. Take care to
connect the devices' energy connection to the sockets you can always reach.
6- Turn off the electrical power to prevent damage to your device and apparatus in
case of lightning and thunderstorms.
7- Turn off the electrical power when your device is not used for a long time.
8- Your devices and equipment should be used by paying attention to the matters
stated in the user manual. In case of damage and malfunctions, arising from
improper use (contact with liquid, falling to the ground, etc.) definitely ask for the
installer's help.
9- Call our service for maintenance and repair of HT300S SMART and its equipment.
Maintenance and repair of the device and equipment should be carried out only by
the technical service of ISIPARK A.Ş. and its authorized services, spare parts, and
accessories specified by the company should be used.
HT300S SMART and EQUIPMENT
TECHNICAL DATA
Room Thermostat
Receiver
ROOM THERMOSTAT
Button Functions
Product Display Layout
Note: During active use of the room thermostat, the symbols indicated by 3, 4, 5, 6,
10, 11 and 12 will not appear on the screen.
RECEIVER
RECEIVER LED DESCRIPTIONS
ROOM THERMOSTAT PLACEMENT
The room thermostat needs to be placed in the room which is used most frequently.
For instance; the living room or lounge. Placing the room thermostat in a spot that
has air circulation like the entrance of a room or the side of the window should be
avoided. Also anywhere close to heating/cooling units such as a radiator, stove, and
spots that get direct sun lights would not be suitable. The room thermostat needs to
be located above the floor 150 cm in height. Few trials may be made to find the most
convenient spot.
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HT300S SMART USER MANUAL
ENGLISH
generallife.com.tr
SMART ROOM THERMOSTAT
SMART REC EIVER SETUP
For smart receiver setup, download the Smart Life application from App Store or
Google Play or scan the QR code below with your smartphone. In this way, you will
be able to download the Life mobile application from App Store or Google Smart
Play to your smartphone. (You may be required to have a QR code reader
application depending on the brand and model of your phone, for this process.)
Complete the user registration process by opening the mobile application that
you downloaded.
Open the Bluetooth from your mobile phone's settings.
After you completed the user registration process, press the “+” button in the top-
right corner of the main screen of the application, Press the receiver's Wi-Fi
pairing button for 5 seconds.
The LED on the receiver will start to blink green.
Setup will begin with Bluetooth in the application. When the device is found, press
the “Add” button.
Uygulamada bluetooth ile kurulum başlayacaktır. Cihaz bulununca “Add”
butonuna basınız.
Press the “+” button near the W Modem device and press the “ ” button after Next
making sure that you entered the correct Wi-Fi information.
Wait until the setup process is completed. When you saw the green approval
symbol on the W Modem, press the “ ” button in the top-right corner.Done
ROOM THERMOSTAT TEMPERATURE CALIB RATI ON
Temperature sensors which are used in room thermostats are highly sensitive.
You may need to calibrate your room thermostat if you would like to get the same
temperature values as other thermometers in your living space.
While your device is turned off, press the “ON/OFF” button for 3 seconds.
Press the "ON/OFF" button until the “ ” menu appears. To see the desired
temperature, set the temperature difference by pressing the “Temperature
Adjustment Buttons”. This value can be arranged between “-8° C" and “+8°C".
To save the settings and exit, press the " ON/OFF " button until the device turns
off.
o
Note: Recommended temperature calibration is “0.0 C”.
ROOM THERMOSTAT HYSTERESIS POSITIV E M ENU
The hysteresis positive factory setting of your room thermostat is 0.5°C. This value
may be adjusted between “0.1°C” and “2.0°C”. While the hysteresis positive value is
0.5°C, if the room temperature goes above 0.5°C of the set temperature, your room
thermostat will send a signal to your heating/cooling unit. For instance, when you
set your room thermostat to 22.0°C, if the room temperature goes above 22.5°C, on
the heating mode your heating unit will stop working; on the cooling mode your
cooling unit will start working. To change the hysteresis positive setting:
While your device is turned off, press and hold the “ON/OFF” button for 3 seconds.
Press the “ON/OFF” button until the “ ” menu appears.
Adjust the operating sensitivity by using the “Up” and “Down” buttons in the “ ”
hysteresis positive menu.
To save the settings and exit, press the "ON/OFF" button until the device turns off.
Changes have been saved. Your room thermostat will be working with set
operating sensitivity when you open your device.
ROOM THERMOSTAT HYSTERESIS NEGATI VE MENU
The hysteresis negative factory setting of your room thermostat is -0.5°C. This
value may be adjusted between “-0.1°C” and “-2.0°C”. While the hysteresis negative
value is -0.5°C, if the room temperature goes below 0.5°C of the set temperature,
your room thermostat will send a signal to your heating/cooling unit. For instance,
when you set your room thermostat to 22°C, if the room temperature goes below
21.5°C, on the heating mode your heating unit will start working; on the cooling
mode your cooling unit will stop working. To change the hysteresis negative
setting:
While your device is turned off, press and hold the “ON/OFF” button for 3 seconds.
Press the “ON/OFF” button until the “ ” menu appears.
Adjust the operating sensitivity by using the “Up” and “Down” buttons in the “ ”
hysteresis negative menu.
To save the settings and exit, press the "ON/OFF" button until the device turns off.
Changes have been saved. Your room thermostat will be working with set
operating sensitivity when you open your device.
OPEN WINDOW DETECTION FEATURE
Your room thermostat measures sudden temperature changes in your house with
its open window detection feature and prevents unnecessary energy consumption
by turning off the heating/cooling unit.
The room thermostat is switched to heating mode while the detection is active. If a
decrease in room temperature of more than 5 degrees is detected within 15
minutes, the room thermostat switches to the alarm state and turns off the heating
system.
AAA
AAA
AAA
AAA
AAA
AAA
AAA
AAA
HT300S SMART
Room Thermostat Alkaline
Battery
Holder Dowels and
Screws
Receiver
85mm / 125mm / 20mm
3V DC (2 x AAA Alkaline Battery)
o
0.1 C
o o
(-2.0 C) – (+2.0 C)
o o
(5 C) – (40 C)
1 Year (2 x AAA)
o o
(-10 C) – (+50 C)
o o
(-20 C) – (+60 C)
Dimensions (H/L/W)
Operating Current
Temperature Measurement Accuracy
Operating Sensitivity
Operating Temperature Range
Battery Life
Operating Temperature
Storage Temperature
90mm / 90mm / 25mm
230V AC
7A (240VAC – Resistive Load)
10A (120VAC – Resistive Load)
o o
(-20 C) – (+60 C)
Dimensions (H/L/W)
Operating Current
Relay NO Switching Current
Storage Temperature
BATTER Y PLACEMENT
Press the screwdriver forward from the space at the bottom of the room thermostat,
bend the tabs and separate the front cover. Insert 2 new AAA alkaline batteries in
the battery housing with the correct battery direction. Replace both batteries at the
same time. Align the front part of your room thermostat with the corresponding slot
on the back, and then push gently until the thermostat snaps into place.
Low Battery Warning: When the “ ” icon appears on the screen, it means “low battery
warning”. It is recommended to replace the batteries when this warning appears.
Warning: When the product is not used for a long period (more than 15 days), remove
the batteries. Otherwise, malfunctions that may occur would be out of warranty.
Please throw your dead batteries into the waste bin for batteries.
RECEIVER PLACEMENT
The important things to note for the Receiver placement are
avoiding physical contact between the receiver and the
heating/cooling unit, and protecting it against materials such
as liquid, dust, etc.
The devices should be placed to minimize the damage to the received and
transmitted signals by paying attention to the following points;
The devices should not be mounted on metal surfaces.
The devices should not be installed close to electrical cables and electronic
equipment such as computers and television units.
The devices should not be installed near large metal structures or other building
materials using fine metal meshes such as special glass or special concrete.
Distance between the room thermostat and the Receiver should not exceed 20
meters or 2 floors.
The receiver must be installed at least 50 cm away from the heating/cooling unit.
RECEIVER INSTALLATION
First, shut down your heating/cooling unit and your heating/cooling unit's power
source with all electrical current (fuse, socket, etc.)
As shown in the connection diagram, connect one end of the heating/cooling unit
connection cable to the COM and the other to the NO input of the receiver.
Connect the other ends of the cable -which you connected to the receiver- to the
room thermostat connection terminal as shown in your heating/cooling unit's
user manual.
You must first connect the receiver power cable to the receiver and then to the
fuse to which the heating/cooling unit is connected.
After completing the cable connection process, first, turn on your fuse and then
your heating/cooling unit.
Finish the installation of the room thermostat to pair the receiver with the room
thermostat.
RECEIVER WIRING DIAGRAM
Warning! Operations within the heating/cooling unit or the electrical installation
must be carried out by professionally qualified persons.
PAIRING THE ROOM THERMOSTAT W ITH THE REC EIVER
To pair the room thermostat with the receiver, press the “Manual Operation
Button” and “Wi-Fi Pairing Button” together at the same time and see the
receiver's fast blinking red LED.
Press the “ON/OFF” button for 3 seconds while your device is turned off.
Press the “ON/OFF” button until “ ” the pairing menu appears.
Press your room thermostat's “Up” or “Down“ button while the LED is fast blinking
red.
If the pairing is successful, the fast red flashing LED on the receiver will be steady.
The receiver and room thermostat have been paired with each other.
COM
NO
AC
(230V)
HEATING/COOLING UNIT
1-Manual Operation Button:
Deactivates the receiver and allows users to
manually use the heating/cooling unit.
2-Wi-Fi Pairing Button:
Makes the receiver ready for smart installation.
3-Receiver LED Light
4-Receiver Power Cable Input
5-Heating/Cooling Unit Connection Cable Input
4
1
2
3
5
Blinking Red
Fast Blinking Red
Steady Red
Blinking Green
Steady Green
Steady Turquoise
3 Short Red Blinking
3 Short Green Blinking
Blinking Red and Green
The receiver did not get any signal from the heating/
cooling unit for 22 minutes or longer and the heating/
cooling unit has shut down.
Waiting for a pairing signal from the room thermostat.
The receiver and the room thermostat have been paired.
Smart installation has not been completed.
The receiver is in Bluetooth searching mode.
Smart installation has been completed.
The heating/cooling unit is not working.
The heating/cooling unit is working.
Shut the heating/cooling unit down signal has reached
the receiver.
Operate the heating/cooling unit signal has reached the
receiver.
The heating/cooling unit is working in manual mode.
Weekly Program Button
Temperature Adjustment Button (To Increase)
Heating & Cooling Option
Temperature Adjustment Button (To Decrease)
Mode Button
On/Off Button – Unlock Button
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11
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Hour Indicator
Room Temperature
Economy Mode
Comfort Mode
Holiday Mode
Weekly Program Mode
Day Indicator
Screen Lock
Battery Indicator
Set Temperature
Heating Indicator
- If the Heating Indicator is blinking, the heating unit is working.
- If the Heating Indicator is steady, the heating unit is not working.
Cooling Indicator
- If the Cooling Indicator is blinking, the cooling unit is working.
- If the Cooling Indicator is steady, the cooling unit is not working.
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Click to download.
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WAR RA NTY CE RTI FI CATE
Manufacturer
Title: ISIPARK İÇ DIŞ TİC. A.Ş.
Adsress: Fatih Mah. 1188 Sk. No:13/A Sarnıç
Gaziemir İzmir-TÜRKİYE
Tel: +90 (232) 457 99 50
Fax: +90 (232) 457 91 22
E-Mail: generallife@generallife.com.tr
Authorised Signatory:
Company Stamp:
Product
Type: Smart Room Thermostat
Brand: GENERAL Life
Model: HT300S SMART
Guarantee Period: 2 Years
Max. Time to Repair: 20 Days
Banderole and Serial Number:
Vendor
Title:
Address:
Tel: Fax:
E-Mail:
Invoice Date and Number:
Delivery Time and Place:
Authorised Signatory:
Company Stamp:
Product
Type: Smart Room Thermostat
Brand: GENERAL Life
Model: HT300S SMART
STAMP
V-01.2023
Isıpark reserves the rights of changing product specifications and user manuals.
*For all changes,you may visit generallife.com.tr
The heating unit remains switched off for 10 minutes unless manual intervention is
performed on the room thermostat. A warning appears on the mobile application
that an open window has been detected. The heating unit is activated at the end of
10 minutes. If the room thermostat detects that the window is closed, the heating
unit continues to work. If the temperature continues to drop, the heating unit is
turned off again.
If the room Thermostat is operated in cooling mode, a sudden temperature rise is
taken into account.
This feature can be enabled/disabled from the room thermostat settings:
Press the “ON/OFF” button for 3 seconds while your device is turned off.
Press the “ON/OFF” button until the “ ” menu appears.
Press the “Up” or “Down” button while in the “ ” menu to choose the “ ” or
“ ” option and press the “ON/OFF” button.
To save the settings and exit, press the “ON/OFF” button until the device turns off.
The settings you have made are saved. Your device will work with the setting you
have made when you open it.
FA CTORY SETTING RESET
You can reset your Room Thermostat to its default factory settings. This operation
resets the mode temperature values, calibration setting, heating/cooling modes,
and hysteresis settings to the factory setting. To reset your room thermostat to
factory setting:
While your device is turned off, press the “ ”ON/OFF button for 3 seconds.
Press the “ON/OFF” button until the “ ” menu appears.
While in the “ ” menu, select the “ ” option by using the “+” or “-” buttons
and press the “ON/OFF” button.
Your device will be turned off and reset to factory settings.
KEY LOCK
In the Room Thermostat there is a key lock function to avoid any unintended
contact.
In order to unlock the Room Thermostat's key lock “On/Off” button the
should be pressed for 3 seconds. If buttons on Room Thermostat are not
touched for 10 seconds, key lock will be reactivated.
DAY AND HOUR SETTI NGS
While your Room Thermostat is on, keep pressing Weekly Program button the “ ”
for 3 seconds.
At the first screen that appears, hour part will be blinking. You may set the time
with the “ ”Up and “ ”Down buttons.
After setting the time, the “Settings” button needs to be pressed once. For minute
setting, minute part will be blinking. You may set the minute with Up and the “ ”
“ ”Down buttons.
After setting the minute, the “Settings” button needs to be pressed once to set the
day of the week.
Monday has set as the first day of the week and indicated with number “1".
Numbers indicate the following days respectively 2-Tuesday, 3-Wednesday, 4-
Thursday, 5-Friday, 6-Saturday and 7-Sunday
When setting is done, you may exit by pressing the “Weekly Program” button for 3
seconds.
MODE SETTING
Your Room Thermostat has different modes. of them (Comfort Economy 5 3 , and
Holiday Mode) are preset modes. Other modes are manual mode and weekly
program mode.
In preset modes, temperature values are based on user's choices which have been
set in the beginning. Manual mode allows the Room Thermostat to operate within
the temperature which is required and set directly by user. Weekly Program mode
continues to work according to the weekly schedule determined by the user.
In order to change the temperature values of preset modes:
Press and hold the “Mode” button for 3 seconds while your Room Thermostat is
on.
Comfort Mode temperature value will appear. You may adjust the temperature
value of Comfort Mode by pressing the “Up” and “Down” button .s
When setting is done, you may adjust the temperature value of Economy Mode
with the “Up” and “Down” button by pressing the “Mode” button again.s
You may exit the setting screen by pressing the “Mode” button 3 seconds.
In order to change the manual mode temperature, press the “Up” or “Down” button
while in the main screen. The Room Thermostat will switch to Manual Mode once
pressed the “Up” or “Down” button.
You may press the “Mode” button to switch to the other modes.
PROGRAM MING MODE
You may set the operating schedule of your Room Thermostat with weekly program
mode. 7 different temperature values can be set for each day in weekly
programming. These values can be set in temperature adjustment screens '' P0-P6''.
In order to set the weekly schedule, press and hold the “Weekly Program“ button
for 3 seconds while your Room Thermostat is on. The “Hour, Minute and Day”
setting will appear. Press the Settings“ ” button until the “Weekly Program” menu
(P0) appears.
Days of the week will be blinking on the screen. You can initiate the weekly
program setting if you wish to set the same schedule for every day of the week.
Press the “Up“ button once if you wish to set the same schedule for the weekdays.
First five days of week will be blinking on the screen.
Press the “Up“ button once more if you wish to set the same schedule only for the
weekend. Last two days of the week will be blinking on the screen.
Press the “Up“ button one more time if you wish to set the same schedule for
every day of the week. 1st day of the week will be blinking on the screen. You can
switch between the days by pressing the “Up“ button. Press the “Down“ button in
order to switch to the previous day.
Press the “Weekly Program“ button once to set a schedule.
“P0” will be blinking on the screen. Set the temperature value of “P0” by pressing
the “Weekly Program“ button once more. The hour setting of “P0” cannot be
changed since it's factory setting.
Press the “Weekly Program” button again. Day indicator will be blinking. If you will
not change the day, press the “Weekly Program” button again and switch to the
“P1” setting by pressing the “Up” button.
First, hour setting will appear on the screen. Once you complete the hour setting,
adjust the minute setting by pressing the “Weekly Program” button. After the
minute setting, press the “Weekly Program” button to set the temperature value.
Follow the same steps for other schedule settings.
Once all changes made, press and hold the “Weekly Program” button for 3
seconds to save.
Note: In order to check the weekly schedule which has been set without making any
changes, press the “Weekly Program” button once while your Room Thermostat is
on. Press the “Up” and “Down” buttons to see the days, press the “Mode” button to
see the settings between “P0-P6”.
ROOM THERMOSTAT WORKING LOGIC
Heating Mode
Your room thermostat takes the average room temperature of the last 40 seconds
as the basis. If the room temperature goes above the hysteresis positive
temperature value you set, your room thermostat will stop the heating unit. If it goes
below the hysteresis negative temperature value, your room thermostat will start
the heating unit. Thus, it ensures that the room temperature remains within a
certain range.
Cooling Mode
Your Room Thermostat takes the average room temperature of last 40 seconds as
basis. If the room temperature goes above the hysteresis positive temperature
value you set, your Room Thermostat will start the cooling unit. If it goes below the
hysteresis negative temperature value, your Room Thermostat will stop the cooling
unit. Thus, it ensures that the room temperature remains within a certain range.
Your Room Thermostat sends the last status signal to the Receiver every 3 minutes.
Thus, your Room Thermostat and Receiver work synchronously. If the signal cannot
reach to the Receiver from the Room Thermostat for 22 minutes, it perceives that
the connection is broken and stops the heating/cooling operation for safety
reasons. Likewise, in cases where the electricity comes back after a power failure,
the Receiver does not operate the heating/cooling unit until 'operate' signal reaches
from the Room Thermostat. However, in this case, if the Room Thermostat
continues to operate normally, it will continue to work properly without any need for
intervention since it sends a status signal to the Receiver every 3 minutes.
FREQUENTLY ASKED QUESTI ONS
Is my Room Thermostat compatible with my heating/cooling unit?
If your heating/cooling unit has On-Off connections, your Room Thermostat is
compatible. You can find information about your heating/cooling unit from your
heating/cooling unit operating manual or from your heating/cooling unit service.
How will I connect my heating/cooling unit with my Receiver?
We recommend that the connection between the Receiver and heating/cooling unit
should be made by professionally qualified persons.
2x0.75 mm cable is sufficient for the Receiver – heating/cooling unit connection.
Connect one end of the cable pair to the room thermostat connection terminals
stated in the user manual of your heating/cooling unit.
Connect the other end of the cable pair to COM and NO inputs of the terminal inside
the Receiver as shown in the "RECEIVER WIRING DIAGRAM" section.
The direction of the cable ends does not matter.
DE CLARATI ON OF CONF ORM ITY
ISIPARK İÇ VE DIŞ TİC. İNŞ. ISITMA SİSTEMLERİ OTO. SAN.A.Ş.which Head Office and
production site is located on Fatih Mah. 1188 Sk.No:13/A Sarnıç - Gaziemir - İZMİR –
TÜRKİYE confirms and declares that the product marked with CE and its specifications below
is covered by the provisions of the mentioned directive.
Brand
Product Name
Product Type
The product manufactured by ISIPARK and mentioned above is connected wirelessly at 2.4
Ghz internet and periodically shares the temperature and status information with the server
on the internet.
Compatible Directives:
Radio and Telecommunications Terminal Equipment Regulation
2014/53/EU (ETSI EN 301 489-1 V2.2.3 (2019-11),
ETSI EN 301 489-17 V3.2.4 (2020-09), EN 300 220-1 V3.1.1,
EN 300 220-2 V3.2.1 (2018-06), EN 62479: 2010, EN 62368-1:2014+A11:2017)
Electromagnetic Compatibility Regulation 2014/30/EU
(ETSI EN 301 489-1 V2.2.3, ETSI EN 301 489-3 V2.1.1)
Low Voltage Directive 2014/35/EU (EN 60730-2-9)
Supplementary Information: Mentioned product can be used with combi boilers with on / off
output and compatibility with the directive only covers the product. ISIPARK is not
responsible for the compliance of the entire system with the directive. This declaration does
not apply when changes are made to the product without obtaining our consent.
WARRA NTY CONDITION S
1- The warranty period starts from the invoice date and warranted against manufacturing
defects for 2 years.
2-Devices and apparatus are delivered to the customer in working condition in our company.
On-site commissioning is subject to a service fee.
3-The repair of the devices and apparatus covered by the warranty is carried out in our
company factory and should send by contracted transportation company. In on-site
services, the transportation and accommodation expenses of the service personnel belong
to the customer. The shift fee during transportation is added to the service fee and collected
in advance.
4-The maintenance of devices and apparatus is done in our company. For the maintenance of
the devices and apparatus, the round travel fares belongs to the customer.
5-In case of malfunctioning of the devices and apparatus whose warranty period continues,
it is tested in our company whether the malfunction is caused by a customer or manufacturer
fault, and it is reported with a report issued by our company.
6-In case of detection of manufacturer-induced errors of devices and apparatus whose
warranty period continues, the customer can request a replacement or repair of the devices
and apparatus at full expense by the manufacturer, unless it's higher than the product's price
7-In the event that the faults of the devices and apparatus whose warranty period continues
are determined as caused by the customer, all expenses would be belong to the customer.
8-Customers should be aware of damages (if there is any) of product and warn manufacturer
since the day warranty duration starts.If customer do not warn manufacturer with
knowledge of damage, customer lose the rights of article 6.
9-Malfunctions resulting from the use of devices and apparatus contrary to the matters
stated in the User Manual are not covered by the warranty.
10-Devices and their apparatus are out of warranty if they are beaten, broken or scratched by
the customer.
11-Damages resulting from the use of devices and apparatus belonging to other brands and
models without the approval of the manufacturer are not covered by the warranty.
12-Battery leakage and errors due to rust, oxidation and liquid contact by working in acidic /
humid environments are not covered by the warranty.
Time
o
17 C
o
22 C
Room
Temperature
15 min. 25 min. 40 min.
Off On On
Heating/Cooling Unit
Time
Heating
Unit Off
Heating
Unit On
Set
Temperature
Room
Temperature
o
22.0 C
o
22.5 C
o
21.5 C
Time
Cooling
Unit Off
Cooling
Unit On
Set
Temperature
Room
Temperature
o
22.0 C
o
22.5 C
o
21.5 C
: GENERAL Life
: HT300S SMART
: Smart Room Thermostat
13-When the product is not used for a long period (more than 15 days), remove the batteries.
Otherwise, malfunctions that will occur are out of warranty.
14-Damages that may occur during the transportation of devices and apparatus are not
covered by the warranty. Customers can take a transportation insurance.
15-Damages caused by mains voltage / faulty electrical installation are not covered by the
warranty.
16-Devices and apparatuses are out of warranty for malfunctions caused by force majeure
such as fire, flood, earthquake etc.
17-All of the devices and apparatuses, including all their parts, are under the warranty of our
company.
18-In case of malfunction of the devices and apparatuses within the warranty period, the
time spent during repairment period is added to the warranty period. The repair period of the
product cannot exceed 20 working days. This period starts from the date of notification to the
service station of the malfunction related to the product or, in the absence of a service
station, to the seller, dealer, agency, representative, importer or manufacturer of the product.
Consumer can report the problem by; phone, fax, e-mail, registered and reply paid letter or a
similar way. However, in case of a conflict, responsibility of prove is belong to the customer. If
the malfunction of the product is not repaired within 20 working days, the manufacturer-
producer or importer; has to allocate another product with similar features to the use of the
consumer until the repair of the product is completed,
19-Although the consumer uses his/her repair rights,
-If the product breaks down for 4 times in a year or 6 times in warranty duration and these
problems effects main purpose of the product.
(starting from delivery time during warranty.)
- Exceeding the maximum time required for repair,
- In the event that the service station is not available, if it is determined that the repair of the
defect is not possible with the report prepared (in order) by one of the seller, dealer, agency,
representative, importer or manufacturer, a refund or a price discount at the rate of defect can
be requested.
20-The customer can make complaints and appeals to consumer courts or consumer
arbitration committees.
21-The warranty document must be kept by the customer during the warranty period. If the
document is lost, a second document will not be issued. In case of loss, repair and
replacement of devices and apparatus will be made for a fee.
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Varumärke: | GENERAL Life |
Kategori: | Termostat |
Modell: | HT330S |
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