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QNAP Diskarray TR-004U

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External RAID

Enclosure

TR-004U

User Guide

Document Version: 3

07/12/2020

Contents

1. Preface

About This Guide.......................................................................................................................................... 3

Audience.......................................................................................................................................................3

Document Conventions................................................................................................................................ 3

2. Product Overview

About the TR-004U.......................................................................................................................................4

Hardware Specifications............................................................................................................................... 4

Package Contents........................................................................................................................................ 6

Components................................................................................................................................................. 6

Front Panel...............................................................................................................................................6

Rear Panel................................................................................................................................................6

Drive Numbering.......................................................................................................................................7

Safety Information.........................................................................................................................................7

Installation Requirements............................................................................................................................. 8

Setting up the RAID Enclosure..................................................................................................................... 8

3. Hardware Installation

Drive Installation......................................................................................................................................... 10

Installing 3.5-inch Drives on 3.5-inch Trays............................................................................................10

Installing 2.5-inch Drives on 3.5-inch Trays............................................................................................12

Installing Handles....................................................................................................................................... 15

Connecting the RAID Enclosure to a NAS..................................................................................................16

Connecting the RAID Enclosure to a Server.............................................................................................. 17

Attaching the USB Cable Clip.....................................................................................................................18

Removing a USB Cable from the USB Cable Clip......................................................................................20

Rail Kits.......................................................................................................................................................21

4. RAID Configuration

Supported RAID Types............................................................................................................................... 22

Storage Modes........................................................................................................................................... 23

Storage Modes and Platform Support.................................................................................................... 24

Mode Switch............................................................................................................................................... 24

Configuring RAID Settings Using the Mode Switch................................................................................25

5. Basic Operations

Set Button................................................................................................................................................... 27

LEDs........................................................................................................................................................... 27

Audio Alert.................................................................................................................................................. 29

Standby Mode.............................................................................................................................................29

6. Troubleshooting

Forcing Storage & Snapshots or QNAP External RAID Manager to Recognize the External RAID

Enclosure....................................................................................................................................................31

Hot-swapping Failed Drives........................................................................................................................31

Support and Other Resources.................................................................................................................... 32

7. Glossary

QTS.............................................................................................................................................................33

QNAP External RAID Manager...................................................................................................................33

QNAP External RAID Enclosure User Guide

Storage & Snapshots..................................................................................................................................33

8. Notices

Limited Warranty.........................................................................................................................................34

Disclaimer................................................................................................................................................... 34

GNU Public License....................................................................................................................................34

FCC Notice................................................................................................................................................. 42

CE Notice....................................................................................................................................................42

SJ/T 11364-2006.........................................................................................................................................42

VCCI Notice................................................................................................................................................ 43

BSMI Notice................................................................................................................................................43