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The Smart Photo Manager
User Manual
Accessing Support
▪For technical support visit .ibisupport.sandisk.com
▪Contact technical support in the United States: 1-866-436-1032
Table of Contents
_________
Accessing Support.......................................................................................................ii
_________
1 Welcome To ibi.......................................................................................................... 1
Features.................................................................................................................................................................. 1
Kit Contents.......................................................................................................................................................... 1
Technical Notes..................................................................................................................................................2
Bluetooth™ Compatibility...................................................................................................................................2
Wi-Fi® Compatibility.............................................................................................................................................2
Wi-Fi® Security Compatibility...........................................................................................................................2
Operating System Compatibility.....................................................................................................................2
Web Browser Compatibility..............................................................................................................................3
Internet Connectivity.............................................................................................................................................3
Product Description..........................................................................................................................................3
Front LED...................................................................................................................................................................3
Rear Layout...............................................................................................................................................................4
Reset Button.............................................................................................................................................................4
USB Port.................................................................................................................................................................... 5
Handling Precautions...................................................................................................................................... 5
_________
2 Simple To Use.......................................................................................................... 6
Connecting ibi.....................................................................................................................................................6
Registering Your Device................................................................................................................................. 6
_________
3 Get It Anywhere....................................................................................................... 7
ibi Mobile App..................................................................................................................................................... 7
ibi Web App..........................................................................................................................................................7
ibi Desktop App.................................................................................................................................................. 7
_________
4 Collect It All..............................................................................................................8
ibi Mobile App Backup....................................................................................................................................8
Social & Cloud Import.....................................................................................................................................8
Import USB........................................................................................................................................................... 8
Drag-and-Drop - ibi Web App..................................................................................................................... 9
Drag-and-Drop - Desktop App.................................................................................................................... 9
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5 Find It Easily........................................................................................................... 10
Find by Date.......................................................................................................................................................10
_________
6 Share It Privately.....................................................................................................11
Add a Memory.................................................................................................................................................... 11
Delete a Memory...............................................................................................................................................11
Create an Album............................................................................................................................................... 11
Remove an Album............................................................................................................................................ 12
_________
7 Watch It Together.................................................................................................. 13
Chromecast Video........................................................................................................................................... 13
Roku Video..........................................................................................................................................................13
_________
8 Settings....................................................................................................................14
ibi Account Settings........................................................................................................................................14
Account Name....................................................................................................................................................... 14
Change Password................................................................................................................................................14
Sign Out....................................................................................................................................................................14
ibi Settings - Add or Remove a Member................................................................................................15
Settings - Add a Member..................................................................................................................................15
Settings - Remove a Member......................................................................................................................... 15
ibi Device Settings...........................................................................................................................................16
Modify Device Name...........................................................................................................................................16
Firmware Version..................................................................................................................................................16
Analytics................................................................................................................................................................... 16
Reboot Device........................................................................................................................................................17
Erase All Data........................................................................................................................................................17
Shut Down...............................................................................................................................................................17
_________
9 Additional Features & Functions.........................................................................19
Mobile App Permissions...............................................................................................................................19
Bluetooth Discovery Issues......................................................................................................................... 19
_________
10 Compliance and Warranty Information.............................................................21
Regulatory Compliance................................................................................................................................ 21
Safety Compliance.............................................................................................................................................. 21
CE Compliance For Europe.............................................................................................................................21
Power Saving Mode............................................................................................................................................ 21
Environmental Compliance (China).........................................................................................................21
Environmental Compliance (Taiwan)......................................................................................................22
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Russia Federation........................................................................................................................................... 22
Industry Canada Statement....................................................................................................................... 22
FCC Class B Information............................................................................................................................ 23
ICES-3(B)/NMB-3(B) Compliance Statement................................................................................... 24
IFETEL Aviso......................................................................................................................................................24
Korea.....................................................................................................................................................................24
Taiwan.................................................................................................................................................................. 24
Warranty Information.................................................................................................................................... 25
Obtaining Service................................................................................................................................................25
Limited Warranty................................................................................................................................................. 25
Third Party Notices.........................................................................................................................................25
MPEG-4 Visual – MPEG-LA...........................................................................................................................25
H.264 AVC – MPEG-LA....................................................................................................................................25
HEVC Advance.....................................................................................................................................................25
ibi
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1Welcome To ibi
▪Features
▪Kit Contents
▪Technical Notes
▪Product Description
▪Handling Precautions
Welcome to ibi™ the smart photo manager! Before getting started with ibi, please review
the following features and descriptions to get better acquainted with the product.
Features
Collect It All — Automatically collect photos and videos from your phone and popular
social media and cloud accounts all in one place. 1 You can plug in external storage and
USB drives to back them up via the ibi™ app, or drag and drop files from your computer’s
desktop to save them directly on your ibi smart photo manager.
Get It Anywhere — Easily access all of your saved photos and videos anywhere with the
ibi™ mobile, web, or desktop apps.
Find It Easily — Organize and quickly find exactly what you’re looking for, anywhere you
go with the intuitive ibi™ app. Your photos and videos are beautifully displayed in the
Photos tab, where you can search by name, location, or even key words like "dog" or
"San Francisco". You can also search chronologically to relive cherished memories.
Once you’ve found what you’re looking for, select your favorite photos and videos to
create custom albums.
Share It Privately — Send individual photos or entire albums from vacations, weddings,
and more. Once you create an album, you decide who to share it with via a private link.
You can also invite people via email to a shared album so they can contribute their own
photos and videos.
Watch It Together — ibi™, the smart photo manager lets you stream your saved
adventures and special occassions directly to your TV using Chromecast ™ or Roku®.
Simple To Use — Just plug it in and download the intuitive app, which will guide you
through the setup process. Then you’re ready to collect and privately share all your
memories.
Kit Contents
The ibi kit includes the following items:
▪ibi smart photo manager
▪AC power adapter
▪Getting Started Guide
1Social media and cloud storage services may be changed, terminated or interrupted at any
time and may vary by country. User account registration may be required.
Welcome To ibi
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Technical Notes
Bluetooth™ Compatibility
Your smart device and ibi communicate via Bluetooth during the setup process. An ibi
device is compatible with the Bluetooth Low Energy (BLE) wireless personal area
network technology that is part of the Bluetooth 4.0 and later wireless technology
standards. All of the operating systems included on the Operating System Compatibility
list are compatible with Bluetooth Low Energy.
Wi-Fi® Compatibility
An ibi device is compatible with the following Wi-Fi ® standards:
Table 1.1
Standard Frequency Bandwidth
IEEE 802.11ac 5 GHz 80 MHz
IEEE 802.11a/n 5 GHz 20/40 MHz
IEEE 802.11n 2.4 GHz 20/40 MHz
Wi-Fi® Security Compatibility
An ibi device is compatible with the following Wi-Fi security protocols and encryption
standards:
Table 1.2
Wi-Fi Security Protocol and Encryption Standard
WPA2™ + AES
WPA™ + AES/TKIP
OPEN - no authentication key required
Operating System Compatibility
The ibi desktop app is compatible with the following versions of the Windows and
macOS operating systems. The ibi mobile app is compatible with the following versions
of the iOS and Android operating systems.
Table 1.3
Windows®
®
®
®® macOS / OS X iOS Android™
™
™
™™
Windows 7 OS X Mavericks – 10.9 iOS 10 Marshmallow – 6.x
Windows 8.x OS X Yosemite – 10.10 iOS 11 Nougat – 7.x
Windows 10 OS X El Capitan – 10.11 iOS 12 Oreo - 8.x
macOS Sierra – 10.12 Pie - 9.0
macOS High Sierra - 10.13
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Windows®
®
®
®® macOS / OS X iOS Android™
™
™
™™
macOS Mojave - 10.14
When ibi devices are accessed from a personal computer system via the ibi desktop app,
a 64-bit operating system is required. Compatibility can vary, depending on hardware
configuration and operating system. For highest performance and reliability, always
install the latest updates.
Web Browser Compatibility
An ibi device can be accessed with an Internet browser. Using the most current, stable
combinations of operating system and web browser will provide the best results. At a
minimum, use one of the following browser versions applicable to your operating system:
▪Google Chrome™
™
™
™™ 50 or later on supported Windows, macOS, Android or iOS
operating systems
▪Internet Explorer®
®
®
®® 11 (11.0.9600.17843) or later on supported Windows® 7, Windows®
8.1 or Windows® 10 operating systems
▪Microsoft®
®
®
®® Edge (20.10514) or later on the Windows 10 operating system
▪Safari 9.2.x or later on supported OS X and macOS operating systems
▪Firefox®
®
®
®® 36 or later on supported Windows, macOS, Android or iOS operating
systems
Internet Connectivity
The initial setup will require a mobile device running a compatible operating system with
Internet access and Bluetooth™ enabled.
For normal operation, ibi devices must be connected to the Internet. They should be
connected to an available wireless access point or router. The wireless access point or
router requires a Broadband (WAN) Internet connection with an Internet Service Provider
(ISP) for software downloads and for accessing the device. Ibi devices do not support
Ethernet connectivity.
Product Description
▪Front LED
▪Rear Layout
▪Reset Button
▪USB Port
Front LED
1. Front LED
The front LED is a single color, white. It is either on, off or blinks with a certain rhythm to
indicate a specific "System Condition". A "System Condition" list is outlined below in
Table 1.4.
Table 1.4
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LED Behavior System Condition
No LED light illuminated Power is Off or Disconnected
Solid Light - no blinking Ready to setup
Solid Light - no blinking Device is Ready
Solid Light - no blinking Firmware or Software Update in Progress
Slow "breathing" rhythm Shutdown through app
Slow "breathing" rhythm Auxiliary setup mode is in operation.
Slow "breathing" rhythm Demote Device Owner in process
Fast "breathing" rhythm Wi-fi connection not available
Fast "breathing" rhythm The password entered for the chosen Wi-Fi network is incorrect.
Fast "breathing" rhythm Wi-fi connected but no Cloud connection
Fast "breathing" rhythm Attention Needed
Fast "breathing" rhythm Device at Fault
Fast "breathing" rhythm for 5
seconds
Reset button pressed for Demote Device Owner process
Fast "breathing" rhythm Reset button pressed for Factory Reset process
"Rapid Blinking" rhythm Image Recovery mode - USB install
LED Table Note: Sometimes different 'System Conditions' result in identical "LED
Behavior". Therefore, view each "LED Behavior" within the context of your operation.
Rear Layout
An ibi device includes these ports and connectors, where applicable.
1. USB Port
2. DC Power Connector
Reset Button
On the underside of your device, there is a Reset Button. This is a tiny recessed button
that requires something similar to the pointy end of a paper clip to be pressed.
Table 1.5
Reset Button
Function
Device Operation
Press for 1 to 29
seconds
During this function the ibi device will enter an auxiliary setup mode, enabling ibi to
temporarily become a wireless access point. This process can be used if ibi is not being
recognized through Bluetooth during the setup process.
Press for 30 to
50 seconds
This function will demote the Device Owner to a Device User in order to change
ownership of the ibi device. This does not delete data and each user still has access to
their data. However, when this process occurs, the next user to go through the setup
process on the device becomes the device owner. The remaining users on the device are
unchanged.
Welcome To ibi
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Reset Button
Function
Device Operation
Press for at
least 60
seconds
Warning! This process will delete all data, all Device Users and the Device Owner. The
unit will be reset to factory default settings and will need to be set up using your mobile
device. A new Device Owner will be set when the next person sets up the device. Reset
has completed once the LED has gone through a period of rapid blinking and returned
to a state of solid white.
USB Port
The USB port is not designed to connect an ibi device directly to a host computer system
– ibi is the host.
ibi supports external USB devices with the following file formats:
▪FAT
▪FAT32
▪exFAT
▪NTFS
▪HFS
▪HFS+
▪HFS+J
Handling Precautions
SanDisk products are precision instruments and must be handled with care during
unpacking and installation. Devices may be damaged by rough handling, shock or
vibration. Always observe the following precautions when unpacking and installing your
external storage device:
▪Do not drop or jolt the drive.
▪Do not move the device while it is powered on.
▪Do not use this product as a portable device.
▪To allow proper ventilation, do not block any of the drive enclosure’s air slots.
Welcome To ibi
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2Simple To Use
Getting started involves connecting ibi to a Wi-Fi network, configuring software to
access the device and registering your product.
Connecting ibi
Important: To avoid overheating, make sure ibi is standing in an upright position. The
ventilation openings on the top and bottom of the device should be free of any blockage.
1. Connect one end of the power adapter into the DC power connector on the back of
the device and connect the other end of the power adapter into a AC power outlet.
2. The unit will automatically power on, since this device does not use a separate
power button. Continue with the next section.
To continue with the remainder of the setup process, ibi requires a smartphone or tablet
with Bluetooth™ connectivity, and Internet access via Wi-Fi. Once ibi shows a solid white
LED light, continue with the following steps:
1. Download and install the ibi mobile app from the applicable app store.
2. Agree to the Western Digital End User License Agreement.
3. If you do not yet have an ibi account, select Create Account.
4. Enter your email address and Press .Continue
5. Re-enter the same email address and Press .Continue
6. Enter your password and Press Continue
7. Enter your first name and last name and Press Create Account. The ibi mobile app
will now search for the ibi device.
8. Once the ibi device is detected, the mobile app will display available wireless
networks. Select the network that the ibi device will use. The password for the
network you select may be required.
9. Once the network is setup the Allow Analytics screen will display. Select either
Allow Don't Allow or .
10. During the ibi setup process, the ibi mobile app will ask for the auto backup feature
to be enabled. Enable this feature, and the backup process will manage itself.
11. Congratulations! Your ibi device is now ready to use.
Registering Your Device
Register ibi to get the latest updates and special offers. You can easily register your
device by visiting us online at: .ibisupport.sandisk.com
Simple To Use
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3Get It Anywhere
Now that the initial setup is done, your content can be organized, viewed and shared
using these ibi apps:
▪ibi Mobile App – provides robust access to ibi and content management on Android
and iOS platforms.
▪ibi Web App – provides quick access via an Internet browser on different operating
systems and does not require software installation.
▪ibi Desktop App – provides quick access through a Windows or Mac computer.
ibi Mobile App
The ibi mobile app is what was used to setup the ibi device. This app has similar functionality as
the ibi web app.
ibi Web App
The ibi web app can be accessed through the ibi desktop app or at the following URL:
ibi.sandisk.com.
ibi Desktop App
The ibi desktop app has functionality designed to integrate with a desktop operating system. To
install the ibi desktop app, follow these steps:
1. Open the ibi mobile app on your mobile device.
2. Select the in the upper left-hand corner.3-line menu
3. This will expand the ibi menu system. Select the option .Get desktop app
4. This will open the Get the desktop app box. Select the option and an ibiSEND
desktop app email will be sent to the email address used to create your ibi account.
5. Once the email arrives, on your desktop select either the or PC Desktop App MAC
Desktop App, depending on what operating system your personal computer uses.
6. After clicking one of the selections, a web browser will open. Follow the onscreen
prompt to save the file.
7. Open the file that was downloaded and follow the onscreen prompts to install the ibi
desktop app.
8. After the ibi desktop app installs the Allow Analytics screen will display. Select
either or Allow Don't Allow.
9. Next, login with your ibi account information.
10. When prompted, choose the ( for macOS) orOPEN IN EXPLORER OPEN IN FINDER
OPEN IN BROWSER option to view the ibi device.
a. Depending on the operating system, the option will open ibiOPEN IN EXPLORER
in Windows File Explorer or in macOS Finder.OPEN IN FINDER
b. The option will open the ibi device in the ibi web app.OPEN IN BROWSER
Get It Anywhere
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4Collect It All
ibi Mobile App Backup
Note: During the ibi setup process, the ibi mobile app will ask for the auto backup
feature to be enabled. Enable this feature, and the backup process will manage itself —
there are no further steps required.
If the Auto Backup feature for ibi is not enabled, follow these steps to turn it on:
1. Access the ibi device with the ibi mobile app.
2. Select the in the upper left-hand corner of the screen. This will expand3-line icon
the ibi menu system.
3. At the top of the menu in the right-hand corner select the .gear icon
4. The ibi Settings window will open and display information and settings specific to
the ibi device.
5. Select the option. This will open the Auto Backup page and allow youAuto Backup
to enable or disable the auto backup feature.
6. After making the desired selection, exit the Auto Backup page.
Social & Cloud Import
Follow these steps to backup social media and cloud content to an ibi device:
1. Access the ibi device with the ibi mobile app or web app.
2. Select the in the upper left-hand corner of the screen. This will expand3-line icon
the ibi menu system.
3. Select the option. This will open the Connect menu.Connect
4. On the Connect menu select the option.Social and Cloud Import
5. Select on the Social and Cloud Import page if this has not already beenEnable
done.
6. Select the Configure option. This will open the Connect ibi webpage and allow the
options to enable or disable the Social and Cloud Import for various services
including Dropbox™ and Google Drive™2. As services are enabled, follow the
onscreen prompts to gain access to these services and for the import feature to run.
Import USB
Import content from a USB device to ibi by following these steps:
1. Access the ibi mobile app.
2. Select the 3-line icon in the upper left-hand corner of the screen. This will expand
the ibi menu system.
3. Select the option. This will open the external drive menu.Import USB
2Note: Social and Cloud services may be changed, terminated or interrupted at any time and
may vary by country.
Collect It All
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Note: The process can be canceled at any time by selecting the X in the upper right-hand corner of
the the dialogue boxes.
4. One of two tasks can be performed as described below. Select one of these options.
▪From Drive - this option will copy the contents on the USB device to ibi.
▪To Drive - this option will copy the contents from ibi to the USB device and can be
viewed as a basic backup process for ibi.
5. Select the option to copy all of the contents, or select Copy All Select Files or Folders
to copy only specific files and folders.
6. Select the Copy Now Make option to continue with this process or select the
Changes option to change options for this process.
▪If the option is selected, the copy process will begin with the option toCopy All
cancel.
▪If the option is selected, the process will go back to the previousMake Changes
menu so that different options can be selected.
7. When the copy process is completed, a confirmation dialogue box will open. After
selecting the option, the ibi app will redirect to the location of the newly copiedOk
content.
Drag-and-Drop - ibi Web App
The drag-and-drop process for the ibi web app is a function of the personal computer operating
system and Internet browser. Follow these basic steps to perform this function:
1. Witin the ibi web app, navigate to the location in the section that is toFiles & Folders
be the file or folder destination for the drag-and-drop process.
2. Navigate to the location on the personal computer where the source file or folder is
located for the drag-and-drop process.
a. For Microsoft Windows use File Explorer, for macOS use Finder.
3. Click on the file or folder to drag-and-drop, and hold down the mouse button.
4. Drag the selected file or folder to the destination selected within the ibi web app
and let go of the mouse button.
5. The selected file or folder should copy or move to the chosen destination.
Drag-and-Drop - Desktop App
The ibi desktop app uses the functionality within Windows File Explorer and macOS Finder to
search, move and view files. Therefore, the the drag-and-drop process is a function of the
Graphical User Interface (GUI) of Windows and macOS. These are the basic steps to drag-and-
drop content to ibi:
Note: With the ibi desktop app, the drag-and-drop process can be reversed, and content can be moved
from ibi to a personal computer.
1. Access the ibi device through the ibi desktop app (ibi desktop icon).
2. Access the location on your Windows or macOS / OS X system that will be included
in this copy process.
3. Click on the file or folder to drag-and-drop, and hold down the mouse button.
4. Drag the file or folder to the new location and let go of the mouse button.
5. Your file or folder should copy or move to the chosen destination.
Collect It All
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5Find It Easily
Organize and quickly find exactly what you’re looking for, anywhere you go with the
intuitive ibi app. A search can be initiated by selecting the magnifier icon in the upper
right-hand corner. Content can also be organized and viewed in other ways.
Find by Date
Your photos and videos can be viewed chronologically by following these steps:
1. Access ibi with the ibi mobile app or web app.
2. On the top menu, select the icon. This will open all Photos and Videos.Photos
3. From the sub-menu select your Account avatar.
4. Select either Show all content Show my content only or .
5. From the sub-menu select the icon. This will expand a view of all theCalendar
photos and videos on ibi organized by date.
Find It Easily
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6Share It Privately
Once you create an album, you decide who to share it with via a private link. You can
also invite people via email to a shared album so they can contribute their own photos
and videos.
Note: To add a new member to ibi, go to Once someone is invitedibi Settings - Add or Remove a Member
to be a member, they will set up their own ibi account to access the device. The Device Owner will receive
confirmation through email that a new Member has joined the device.
Add a Memory
Follow these steps to Add a Memory:
1. Access the ibi device with the ibi mobile app or web app.
2. On the Inner Circle page, select the button.Add a Memory
3. This will load the photos and videos from the ibi device. Select the files that are to
be included in this Add a Memory session.
4. Select the button to add these files to your Inner Circle page.Add a Memory
5. The selected files will now be visible on the Inner Circle page for each member on
this ibi device.
Delete a Memory
Use the following steps to remove a memory from the Inner Circle page:
1. Access the ibi device with the ibi mobile app or web app.
2. Listed at the bottom of each memory is the member that posted it and to the right is
a menu indicated by three dots. Select the .3-dot menu
3. This expands a menu with the option Remove Memory — select this option.
4. This will open the Remove a memory window. Select the Remove button.
5. The memory is now removed from the shared Inner Circle page.
Create an Album
Use the following steps to quickly and easily create an album of your memories.
1. Select the icon on the top menu bar.Albums
2. Select the button.Create an Album
3. This will open all of your files on the ibi device. Select the photos to include in this
album.
4. After selecting the photos to include in this album, select the option onCreate Album
the screen.
5. Enter a name for this album in the window and select .Name Your Album Continue
6. The Select Cover Photo window open, select the button.Let's Do It
7. Select the picture to use as the cover photo for this album and then select the Done
button.
8. The album is now created. You can share this album by inviting members through
the button.Share Album
Share It Privately
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a. The Share Album feature provides two methods for sharing content. The Send
link (view only) option is for other members to view, but not modify the shared
content. The Invite to collaborate allows other members to view and modify the
shared content.
Remove an Album
Use the following steps to remove an album:
1. Access the ibi device with the ibi mobile app or web app.
2. Open an existing album and select the menu on the upper left-hand corner of3-dot
the album cover.
3. Select the Remove Album option.
4. This will open the Remove Album windown. Select the Remove Album button.
5. The album has now been removed from this ibi device.
Share It Privately
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7Watch It Together
ibi™, the smart photo manager lets you stream your saved adventures and special
occassions directly to your TV using Chromecast ™ or Roku®.
Chromecast Video
ibi can broadcast video content through a Google ® Chromecast™ device. To accomplish
this process, a must be setup on the same Wi-Fi used by ibi. If ibiChromecast device
detects the Chromecast device, a Chromecast icon will appear in the upper right-hand
corner of each video thumbnail visible in the ibi mobile app. To play the video the video
follow these steps:
1. Access the ibi mobile app.
2. Select the icon from the top menu.Photos
3. Select option from the top sub-menu. This will display all of the availableVideos
videos on ibi.
4. Select the video you wish to view. This will provide a list of the available Chromecast
devices. Select the Chromecast device to use for this viewing.
5. Select the icon. As the video plays the Chromecast device in use will bePlay
displayed in the ibi mobile app.
Roku Video
Content from ibi can be viewed through the Roku app and a Roku streaming device. The
following requirements will help you get connected:
1. Roku app - download the Roku app from the app store designed for your mobile
device.
2. Roku Device - install a on your television or use a RokuRoku streaming player
streaming television.
3. Setup your Roku streaming device on the same Wi-Fi network as ibi.
4. Follow the instructions from Roku for setup and viewing content.
Watch It Together
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8Settings
Various device, account and app settings can be altered through the ibi mobile app and
ibi web app.
ibi Account Settings
▪Account Name
▪Change Password
▪Sign Out
Account Name
To change the ibi account name, follow these steps:
1. Access the ibi device with the ibi mobile app or web app.
2. Select the in the upper left-hand corner of the screen. This will expand3-line icon
the ibi menu system.
3. Select the account name listed at the bottom of the menu. This will open the
Account Settings.
4. Select the or .First Name Last Name
a. Mobile App: selecting the first and last name will open the edit window. Enter the
new first name or last name and select the Confirm button to save the change.
a. Web app: selecting the first name or last name will highlight the entry so that it
can be modified. Make the desired change.
5. The account name has been changed.
Change Password
To change the password for the current ibi account, follow these steps:
1. Access the ibi device with the ibi mobile app or web app.
2. Select the in the upper left-hand corner of the screen. This will expand3-line icon
the ibi menu system.
3. Select the account name listed at the bottom of the menu. This will open the
Account Settings.
4. Select the Change Password option. This will open the Change Password window.
5. Enter the current password in the field. Enter the new password in the Current New
field. Re-enter the new password in the Confirm field.
6. Select the Change Password button. This will open the Change Password dialogue
box to confirm the change.
7. Select the Change Password option on the Change Password dialogue box to
complete the process, otherwise select to cancel the process.Cancel
Sign Out
To sign out of the current ibi account, follow these steps:
1. Access the ibi device with the ibi mobile app or web app.
Settings
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2. Select the in the upper left-hand corner of the screen. This will expand3-line icon
the ibi menu system.
3. Select the account name listed at the bottom of the menu. This will open the
Account Settings.
4. Select the option. This will open the sign out dialogue box.Sign Out
5. Select the option to complete the process, otherwise select toSign Out Cancel
cancel the process.
ibi Settings - Add or Remove a Member
▪Settings - Add a Member
▪Settings - Remove a Member
Settings - Add a Member
To add a member, follow these steps:
1. Access the ibi device with the ibi mobile app or web app.
2. Select the in the upper left-hand corner of the screen. This will expand3-line icon
the ibi menu system.
3. Select the Settings option.
4. The ibi Settings window will open and display information and settings specific to
the ibi device.
5. Select the option. This will open the Add Member Invite window.
6. Enter the email address for the member to add and select the Send Invites Invite or
button.
7. This action will send an email to the invitee. Once they receive the email and follow
the provided instructions to setup an account in order to access the ibi device, the ibi
device owner will be requested through email to Approve Request Reject Request or .
Make the necessary selection.
Settings - Remove a Member
Caution! Removing a member will remove their account and all of their content.
1. Access the ibi device with the ibi mobile app or web app.
2. Select the in the upper left-hand corner of the screen. This will expand3-line icon
the ibi menu system.
3. Select the Settings option.
4. The ibi Settings window will open and display information and settings specific to
the ibi device.
5. Select the current ibi name listed under . This will expand theCURRENT STORAGE
Device menu.
6. Select the option.Inner Circle
7. Select the the member to remove from the ibi device.
8. Select the Remove Member option.
9. When prompted, select either the or Cancel Yes, remove option.
10. If the Yes, remove option was selected, the member is now removed from this ibi
device.
Settings
ibi
User Manual
15
ibi Device Settings
▪Modifying Device Name
▪Firmware Version
▪Analytics
▪Reboot Device
▪Erase All Data & All Users
▪Remote Shut Down
Modify Device Name
1. Access the ibi device with the ibi mobile app or web app.
2. Select the in the upper left-hand corner of the screen. This will expand3-line icon
the ibi menu system.
3. Select the Settings option.
4. The ibi Settings window will open and display information and settings specific to
the ibi device.
5. Select the current ibi name listed under . This will expand theCURRENT STORAGE
Device menu.
6. Select the , this will open the Name Edit device name menu.
7. Modify the name and select either to save changes or to cancelCONFIRM CANCEL
the changes.
Firmware Version
On an ibi device, the hardware firmware is referred to as software. To view the software version,
follow these steps:
1. Access the ibi device with the ibi mobile app or web app.
2. Select the in the upper left-hand corner of the screen. This will expand3-line menu
the ibi menu system.
3. Select the Settings option.
4. The ibi Settings window will open and display information and settings specific to
the ibi device.
5. The Software Version will be displayed on the main screen and may look similar to
5.2.0-183.
Analytics
Analytics were either allowed or not allowed during the ibi setup process. To modify the current
Analytics setting, follow these steps:
1. Access the ibi device with the ibi mobile app or web app.
2. Select the in the upper left-hand corner of the screen. This will expand3-line menu
the ibi menu system.
3. Select the Settings option.
4. The ibi Settings window will open and display information and settings specific to
the ibi device.
5. Select the current ibi name listed under . This will expand theCURRENT STORAGE
Device menu.
6. Select the option.Analytics
7. Change the current Analytics setting by selecting the ibi circle or ibi checkmark.
8. Once modified, select the back arrow next to Analytics.
Settings
ibi
User Manual
16
Reboot Device
To reboot an ibi device through the ibi mobile app or web app, follow these steps:
1. Access the ibi device with the ibi mobile app or web app.
2. Select the in the upper left-hand corner of the screen. This will expand3-line icon
the ibi menu system.
3. Select the Settings option.
4. The ibi Settings window will open and display information and settings specific to
the ibi device.
5. Select the current ibi name listed under . This will expand theCURRENT STORAGE
Device menu.
6. Toward the bottom of the Device Settings list is the option . Select this optionReboot
to remotely reboot the ibi device.
7. Your mobile device will prompt you if you want to reboot the ibi device. Select the
option .Reboot
8. The ibi device will now reboot. This process may take a few minutes.
Erase All Data
Warning! Performing this function will delete all data, users and the owner on your ibi device. The unit
will be reset to factory default and will need to be setup using your online ibi Account.
To perform this function on your ibi device from the ibi mobile app or web app, follow these steps:
1. Access the ibi device with the ibi mobile app or web app.
2. Select the in the upper left-hand corner of the screen. This will expand3-line icon
the ibi menu system.
3. Select the Settings option.
4. The ibi Settings window will open and display information and settings specific to
the ibi device.
5. Select the current ibi name listed under . This will expand theCURRENT STORAGE
Device menu.
6. Select the option. This will open a confirmation dialog box. Tap Erase All Data Yes,
proceed Cancel if you choose to continue with this process. Otherwise Tap to end
this process.
7. This will open a challenge page with a unique confirmation code. Follow the on-
screen instructions and enter the code provided on this page.
8. This will open the page confirming that this process will delete all data, user and
owner content. Select the button to continue.Erase All Data
9. The ibi device may take up to 30 minutes to go through the erase process. During
this process, the ibi mobile app redirects you to the sign in page to set up the ibi
device and the light on the ibi device will blink a few times.
Shut Down
Note: Once the ibi device is shut down, it is no longer accessible and the content on the device is
not accessible until it is restarted. The ibi device cannot be restarted remotely.
To shut down the ibi device through the ibi mobile app, follow these steps:
1. Access the ibi device with the ibi mobile app or web app.
2. Select the in the upper left-hand corner of the screen. This will expand3-line icon
the ibi menu system.
Settings
ibi
User Manual
17
3. Select the Settings option.
4. The ibi Settings window will open and display information and settings specific to
the ibi device.
5. Select the current ibi name listed under . This will expand theCURRENT STORAGE
Device menu.
6. At the bottom of the Device Settings list, Select the option to remotelyShut Down ibi
shut down the ibi device.
7. The ibi device will shut down and its contents will not be available until it is powered
back on. To power on the ibi device, follow these steps:
a. Unplug, wait 5 seconds, then plug-in the power connector on the back of the
unit.
Settings
ibi
User Manual
18
9Additional Features & Functions
Mobile App Permissions
By default, the ibi mobile app enables access to the following features of your mobile
device, and other service can be enabled:
▪iOS: Photos, Notifications, Background App Refresh and Cellular Data.
▪Android: Camera, Contacts, Location, Phone, Storage and Notifications.
Important Note: not By default Cellular Data is used for transferring content. The ibi
mobile app uses a Wi-Fi® connection for this purpose.
To access these settings, follow these steps:
1. Access the ibi mobile app.
2. Select the in the upper left-hand corner of the screen. This will expand3-line icon
the ibi menu system.
3. At the top of the menu in the right-hand corner select the .gear icon
4. The ibi Settings window will open and display information and settings specific to
the ibi device.
5. Select the Manage Settings option.
6. This will open the ibi mobile app permissions section of the operating system
specific to your mobile device. Follow the directions from the operating system to
change these settings.
Bluetooth Discovery Issues
The ibi setup process uses Bluetooth for connectivity. If the setup process is not finding ibi, the
process will continue with an auxiliary setup mode. The auxiliary setup mode will being with the
following troubleshooting questions and then proceed with additional steps.
1. The first troubleshooting screen will ask: Is your device on? — if ibi is plugged in and
the LED light is on, Press .Continue
2. The next troubleshooting screen will request: — follow the onscreenCheck the Light
instructions and select either or Solid Light - Continue Blinking Light - Continue
depending on the LED indicator.
a. Solid Light — If the LED is shining a solid light, continue with the Step 3.
b. Blinking Light — If the LED is blinking, contact .customer service
3. Searching for ibi will continue and if it is still not detected, follow the on-screen
instructions for pressing the reset button, then Press .Continue
a. This will cause ibi to broadcast its own Service Set Identifier (SSID). This allows
you to connect to ibi directly with your mobile device via Wi-Fi to continue the
setup process.
4. Follow the on-screen instructions to wait for the LED to slowly pulse, then Press
Continue.
5. The next screen to appear will display an example of the SSID or Wi-Fi network that
ibi is broadcasting. Follow the on-screen instruction and press Settings.
6. The Wi-Fi network settings screen for your mobile device will open. Select the ibi
network that is listed.
Additional Features & Functions
ibi
User Manual
19
a. The device will be broadcasting “ibi ™ – XXXXXX” as the SSID. Select this SSID
to connect to ibi.
b. The network is open and does not require a password to connect.
7. Once you successfully connect to the network return back to the app to continue
setup.
a. You will be shown a notification to return back to the app. However, if for some
reason you do not get this notification please return to the app to continue this
process.
8. The Device Connected screen will display, Press .Continue
9. Next, a list of available Wi-Fi networks (separate from what ibi is broadcasting) will
be displayed. Select the one you want ibi to use for an Internet connection and that
is being used by your mobile device. If prompted, enter the applicable password for
the Wi-Fi network and Press .Join
a. Verify that the password you have entered is correct by using the "show
password" feature.
b. If the password is incorrect you will end up in the "Something went wrong" error
screen and will need to repeat all of these steps beginning with Step 1.
c. Note: the white LED on ibi will be using the Fast "breathing" rhythm during this
error message.
10. Once the device is connected to an active Internet connection, the Check Your Light
screen will appear. During this part of the process, the LED on ibi will turn off and
then turn back on. Wait for the LED to turn back on before continuing with this
process - this may take up to three minutes. The screen will provideCheck the Light
the following two options, select one:
a. Solid LED — if the LED on ibi is solid, this indicates that the process is
successful and you can continue by selecting this option. Press for theContinue
solid-light option and proceed to Step 11.
b. Blinking LED — if the LED is blinking select this option. This indicates the
process has not been successful. Contact for furthercustomer service
assistance.
11. The Device Connected screen will display, press .Continue
12. The Allow Analytics screen will display. Select either or Allow Don't Allow.
13. During the ibi setup process, the ibi mobile app will ask for the auto backup feature
to be enabled. Enable this feature, and the backup process will manage itself.
14. Congratulations! Your ibi device is now ready to use.
Additional Features & Functions
ibi
User Manual
20
Produktspecifikationer
| Varumärke: | SanDisk |
| Kategori: | I den |
| Modell: | ibi |
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