Netgear CM500 Bruksanvisning

Netgear Router CM500

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350 East Plumeria Drive

San Jose, CA 95134

USA

January 2017

202-11477-05

High Speed Cable Modem

Model CM500

User Manual

CM500 High Speed Cable Modem

Support

Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help,

access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR

support resources.

If you are experiencing trouble installing your cable modem, contact NETGEAR at 1-866-874-8924. If you are

experiencing trouble connecting your router, contact the router manufacturer.

Conformity

For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.

Compliance

For regulatory compliance information, visit http://www.netgear.com/about/regulatory.

See the regulatory compliance document before connecting the power supply.

Trademarks

used for reference purposes only.

Contents

Chapter 1 Hardware and Internet Setup

Unpack Your Cable Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Back Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Product Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Install and Activate Your Cable Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Connect Your Cable Modem to a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Activate Your Internet Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Perform a Speed Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connect Your Cable Modem to a Router After Installation and Activation . . . 11

Chapter 2 Manage and Monitor

View Cable Modem Initialization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

View Cable Modem Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

View and Clear Event Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Change the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Reboot the Cable Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Reset the Cable Modem to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . 18

Use the Reset Button on the Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Use the Factory Reset Software Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Change the Cable Connection Starting Frequency . . . . . . . . . . . . . . . . . . . . . . . 20

Chapter 3 Troubleshooting

Use LEDs to Troubleshoot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Cannot Log In to the Cable Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Troubleshoot the Cable Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Appendix A Technical Specifications

Produktspecifikationer

Varumärke:	Netgear
Kategori:	Router
Modell:	CM500
Färg på produkten:	Zwart
Sladdlängd:	0.7 m
Typ av anslutningskontakt:	3,5 mm
Anslutningsteknik:	Bedraad
Ethernet LAN:	Ja
Integrerad minneskortläsare:	Ja
Kompatibla minneskort:	SD
Inkluderar AC-adapter:	Ja
Inbyggd fläkt:	Nee
Antal HDMI-portar:	1
Mikrofon, linjeingång:	Ja
Antal Ethernet LAN (RJ-45)-portar:	1
Monteringsalternativ för kabellås:	Ja
Kabellåsspårtyp:	Kensington
Inbyggda högtalare:	Nee
Anslutning för nätadapter:	Ja
HDMI-version:	2.1
Ethernet LAN, dataöverföringshastigheter:	2500 Mbit/s
Antal portar USB 3.2 Gen 2 (3.1 Gen 2) Typ C:	4
Kombinerad hörlurs/mikrofonport:	Ja
SSD-gränssnitt:	M.2
Värdgränssnitt:	Thunderbolt
Antal portar USB 3.2 Gen 2 (3.1 Gen 2) Typ A:	4
Kompatibilitet:	Apple M series Macs; Thunderbolt 3 Intel Macs; Thunderbolt 3/4 and USB4 Windows computers; Thunderbolt 4 and USB4 Chromebook; and M series iPad Pro
USB-strömförsörjning:	Ja
USB-strömleverans till max.:	100 W
Hot plug stöd:	Ja
Laddningsfunktion:	Ja
Antal Thunderbolt 4-portar:	3
SSD-storlekar som stöds:	M.2
Inbyggd SSD:	Ja