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Panasonic Smartphone Toughpad FZ-N1

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Operating Instructi ons

Smart Handhel d

EB-3901

Operating Instructions

Basic Guide

Tablet Computer

Model No.

FZ-N1

series

Thank you for purchasing a Panasonic product.

For optimum performance and safety, please read these

instructions carefully.

For detailed information about this product, refer to the Reference

Manual, which is available by tapping [Online Manual] in the

product’s app list. (Download required.)

Table of Contents

Introduction.............................................................. 3

Regulatory information................................................... 3

Handling cautions .......................................................... 5

Terms and illustrations in this document ....................... 9

Disclaimers .................................................................. 10

Getting Started ....................................................... 11

Confirming the included items ..................................... 11

Description of parts...................................................... 12

Opening and closing the interface cover ..................... 16

Removing and attaching the battery cover .................. 17

Installing SIM cards (certain models only)................... 19

Installing an SD card.................................................... 20

Installing and removing the battery.............................. 22

Charging the battery.................................................... 24

Turning the unit on and off........................................... 25

Home screen, status bar, notifications......................... 26

Navigation and function buttons .................................. 27

Factory data reset........................................................ 28

Troubleshooting .................................................... 29

Appendix ................................................................ 33

Specifications............................................................... 33

LIMITED WARRANTY................................................. 40

LIMITED WARRANTY / GARANTIE LIMITÉE............. 45

3Introduction

Introduction

Regulatory information

For USA

FCC RF exposure information

The highest SAR value for this product as reported to the FCC when

tested for use at the ear is listed below:

And when worn on the body in a holder or carry case, is listed below:

For Canada / Pour le Canada

RF exposure information

The highest SAR value for this product as reported to the IC when

tested for use at the ear is listed below:

And when worn on the body in a holder or carry case, is listed below:

Regulatory information

Highest value

0.28 W/kg

Highest value

0.45 W/kg

Highest value

0.27 W/kg

Highest value

0.45 W/kg

Information sur l’exposition aux radiofréquences (RF)

La valeur de DAS la plus élevée obtenue pour ce produit, telle que

rapportée à l’IC lors des essais pour une utilisation près de l’oreille,

est telle que décrite ci-dessous :

Et avec l’appareil porté sur soi dans un portoir ou un boîtier, la valeur

est telle que ci-dessous :

Valeur la plus élevée

0,27 W/kg

Valeur la plus élevée

0,45 W/kg

5Introduction

Handling cautions

General use

• Operating environment

Temperature: Operation: -10 °C to 50 °C {14 °F to 122 °F}

(IEC60068-2-1, 2)

Storage: -30 °C to 70 °C {-22 °F to 158 °F}

Humidity: Operation: 30 % to 80 % RH (No condensation)

Storage: 30 % to 90 % RH (No condensation)

Even within the above temperature/humidity ranges, operation for

a long time in extreme environments, smoking nearby, or operation

in places where oil is used or where there is a lot of dust will result

in product deterioration and will shorten the product life.

Also, when using the product in cold environments, the product

may take longer to start up and battery operation time may be

reduced.

If the product is wet in temperatures of 0 °C {32 °F} or below,

freeze damage may occur. Make sure to dry off the computer in

such temperatures.

*1 Do not directly touch this product with your bare hands when

using it in a hot or cold environment.

• Do not place the product in the following areas, as doing so may

damage the product.

– Near electric appliances. The image may be distorted or noise

may occur.

• This product is designed to reduce physical shock applied to the

LCD and internal electrical components. However, protection

against malfunction due to such shock is not guaranteed. As with

any portable device, precautions should be taken to avoid any

damage.

• When operating the screen using the dedicated stylus, do not

firmly press it down. Doing so may damage the dedicated stylus or

result in scratches or dents on the screen.

• Do not place objects on the surface of the product or press down

hard on the product with sharp objects. The screen surface may

get scratched.

Handling cautions

• Do not scratch the rear camera, barcode reader, or flash panel.

• Do not use the dedicated stylus (sold separately) when dust or dirt

(e.g., oil) is on the screen. Otherwise foreign particles on the

screen/dedicated stylus may scratch the screen surface or

obstruct operation of the dedicated stylus.

• Use the dedicated stylus only for touching the screen. Using it for

any other purpose may damage the dedicated stylus and result in

scratches on the screen.

• Confirm the safety and security of software before downloading or

installing it on the product. Installing malware or viruses can cause

malfunction and the disclosure of any private information stored in

the product, or may cause excessive sound volume.

• Turn off the product before removing the SIM card or SD card.

Failure to do so can result in data loss or damage to the SIM card,

SD card, or product.

• Do not place the product near a television or radio receiver. This

may cause television or radio interference.

• Keep the product away from magnets. Failure to do so may cause

malfunction.

• It is illegal in many areas to record a call without permission.

Always ask the other party for permission before recording a call.

• Follow these instructions and the Reference Manual to avoid any

damage to the devices. Carefully read the instruction manuals of

the peripheral devices.

– Use peripheral devices that conform to the product's

specifications.

– Connect to the connectors in the correct direction.

– If a connector is hard to insert, do not try forcibly. Check its

shape, direction, alignment of pins, etc.

Protecting your data

• To prevent accidental loss of data, we recommend that you back

up any important data that you store in the product, SIM card, and

SD card.

• To prevent the unintended disclosure of private information,

always confirm the destination before sending messages, file

attachments, or any other communications, such as email.

7Introduction

• To prevent the unintended disclosure of sensitive information

stored in the SD card, we recommend using the unit's SD card

encryption feature to encrypt the SD card (see the Reference

Manual for more information).

• Before disposing of the product or handing the product over to a

third party, remove the SIM card, SD card, and any other

accessories.

• Before disposing of the product or handing the product over to a

third party, perform a factory data reset (page 28 ) to erase any

data stored in the product.

• Before using Wi-Fi or Bluetooth features, take appropriate action to

secure your data.

Waterproof/dustproof

• The product is waterproof/dustproof when the interface cover and

headset jack cover are closed, and the battery and battery cover

are attached. Therefore, keep water and dust away from product's

internal components, accessories, and optional products.

• To prevent liquids, sand, dust, or any foreign objects from entering

the product, always keep the battery cover and battery clean and

make sure to firmly close the cover after opening. Take care not to

get anything caught between the cover or battery and the product.

• If the product is exposed to water droplets, wipe them off with a

dry, soft cloth and shake the product to remove the water droplets.

Next, remove the battery cover, and shake the product while

holding down the battery so that it does not detach to remove the

water. Then, with the battery still attached, wipe off the water

droplets on the battery and back side of the battery cover, and dry

thoroughly.

• Do not leave any water droplets on the product. Water droplets

may cause the micro USB port or headset jack to short circuit, or

create smears on the screen.

• If the unit is wet, wipe off the moisture before connecting with

peripheral devices.

• Do not dry the product with an appliance or heat source such as a

microwave oven or dryer.

• Accessories

Do not use in the rain or in very humid places such as bathrooms

because the accessories are not waterproof/dustproof. Stop use if

they are worn on the body, because the inside may corrode due to

humidity from sweat and cause malfunction.

Maintenance

• When cleaning the product, make sure to turn it off.

• When cleaning the product, wipe it with a soft, dry cloth. An

alcohol-based disinfectant may be used if necessary.

– If the product is particularly dirty, thoroughly wring a cloth

soaked in water, wipe off the dirt, and then wipe with a dry cloth.

– Do not clean the product with solvents such as benzene, thinner,

or strong alkaline detergent because they may affect the surface

of the product.

Battery

• The battery is a consumable item, and battery life varies with

usage conditions. Typical battery life is approximately one year or

about 500 charge cycles. As the battery reaches the end of its life,

the amount of time it can be used becomes dramatically shorter

and repeated charging does not restore its performance. When

this occurs, the battery should be replaced with a new one.

• Do not touch the terminals of the battery. Failure to observe this

may cause poor contact.

• When the battery is left installed in the product, it discharges

electricity gradually in small amounts even if the product's power is

off. If left for a long period (several months or more), the battery will

over discharge and its performance may deteriorate.

• Store the battery in environments with an ambient temperature

of -20 °C to 35 °C (-4 °F to 95 °F). If the battery is stored in other

environments, battery performance and battery life may be

reduced.

• When storing or transporting the battery, make sure that the

battery's terminals do not become dirty and that no foreign objects

or debris become attached to the battery's terminals.

9Introduction

• If battery charging is not completed after the specified charging

time has passed, remove the battery from the unit. The battery

protection device may be damaged.

• You cannot charge an installed battery if it is not recognized by the

product. Make sure that you use the specified battery.

Terms and illustrations in this document

• Panasonic Corporation and/or its affiliates are referred to

collectively as “we” or “Panasonic”.

• This product supports microSD, microSDHC, and microSDXC

memory cards. In this document, the term “SD card” is used as a

generic term for any supported memory card.

• This product supports Micro SIM cards (certain models only). In

this document, the term “SIM card” is used as a generic term for

any supported SIM card.

• Some illustrations in this document may look different from the

actual product. Also, the details of the descriptions may vary due to

differences between the software versions or automatic updates of

some software.

• Information in this document is subject to change without notice.

• For the latest information about optional products, refer to the

product catalogs, etc.

Terms and illustrations in this document

Disclaimers

Panasonic shall not be liable for loss of data or other incidental or

consequential damages resulting from the use of this product. This

product can download, store, forward, and receive additional content,

such as applications, ringtones, contact information, and media files.

The use of such content may be restricted or prohibited by the rights

of third parties, including but not limited to restriction under

applicable copyright laws. You are entirely responsible for additional

content that you download to or forward from this product; Panasonic

is not responsible for such content or its use. Before using such

content, it is your responsibility to verify that your intended use is

properly licensed or is otherwise authorized. Panasonic does not

warrant or guarantee the accuracy, integrity or quality of any

additional content or any other third-party content. Under no

circumstances will Panasonic be liable in any way for the improper

use of additional content or other third-party content by this product

or its operator. This document and any related product

documentation may refer to services and applications that are

provided by third parties. The use of such services or programs may

require separate registration with the third party provider and may be

subject to additional terms of use. For applications accessed on or

through a third-party web site, please review the web sites’ terms of

use and applicable privacy policy in advance. Panasonic does not

warrant or guarantee the availability or performance of any third-

party web sites, services, or applications.

Disclaimers

11Getting Started

Getting Started

Confir ming the i ncluded it ems

If any items are missing, please contact your technical support

representative.

–

Main unit

–

Battery

–

Operating Instructions - Read Me First

Confirming the included items

Descri ption of part s

Front view

Indicator

Orange, lit: Battery is charging

Green, lit: Battery charging is complete

Red, lit: Battery level is less than 15 % of a full charge

Front camera

Earpiece

Description of parts

13Getting Started

Ambient light sensor, proximity sensor

The ambient light sensor automatically adjusts the screen

brightness. The proximity sensor prevents accidental operations

on the touch panel during phone calls.

NFC antenna

(internal)

When using an NFC card or other NFC device, touch the card/

device to this area of the unit.

Display (touch panel)

Can also be operated while using gloves (glove touch mode).

Speaker

Application button [A1]

(page 27 )

Application button [

]

(page 27 )

Application button [

]

(page 27 )

Headset jack cover

(page )15

Headset jack

Power button

(page 25 )

Microphone

Interface cover

(page 16 )

micro USB port

Strap attachment hole

Side button

(page 27 )

Camera button

(page 27 )

Cradle rail

Used when connecting the unit to an optional cradle, etc.

Rear view

Microphone

Rear camera

Barcode reader

Battery cover

Battery lock lever

Cellular antenna

(internal)

GPS antenna

(internal)

Flash

Can be used when taking pictures.

Strap attachment hole

Wi-Fi, Bluetooth antenna

(internal)

Side button

(page )27

Volume buttons

15Getting Started

Cradle rail

Used when connecting the unit to an optional cradle, etc.

Expansion bus connector

Used when connecting an optional cradle, etc. or for other future

expansion options.

Opening and closing the headset jack cover

Pull back at the protrusion of the headset jack cover with your

fingertip. When closing, make sure the cover is closed firmly.

IMPORTANT

• Observe the following to ensure the waterproof and dustproof

performance of the unit.

– Make sure the headset jack cover is securely closed when the

headset jack is not being used.

– When closing the headset jack cover, make sure there is no

debris lodged in and around the cover.

Opening and closing the interface cover

Opening the interface cover

Closing the interface cover

Opening and closing the interface cover

Slide in the direction of the

arrow at the protrusion

(circled in the illustration

above) with your fingertip.

Pull back the cover and

rotate it downward.

Rotate the cover upward

and insert it to its original

position.

Firmly slide in the direction

of the arrow until the red

area (circled in the

illustration above) of the

cover is no longer visible.

17Getting Started

IMPORTANT

• Observe the following to ensure the waterproof and dustproof

performance of the unit.

– Make sure the interface cover is securely closed and locked

when the micro USB port is not being used.

– When closing the interface cover, make sure there is no debris

lodged in the gasket that seals the cover.

Removing and attaching the battery cover

Removing the battery cover

Slide the battery lock lever (circled in the illustration) in direction

of (A), then slide the battery cover in direction of the arrow

(B).

Removing and attaching the battery cover

Attaching the battery cover

Place the battery cover on the unit as shown in the illustration

below (A), and then slide it until you hear a click (B).

Lock the cover by sliding the battery lock lever (circled in the

illustration) toward .

• Firmly slide until the red area is no longer visible.

IMPORTANT

• Observe the following to ensure the waterproof and dustproof

performance of the unit.

– Always make sure the battery cover is securely closed and

locked.

19Getting Started

Installing SIM cards (certain models only)

You can install up to two SIM cards.

Remove the battery cover (page 17).

• If a battery is installed, remove it (page 23 ).

Slide the Micro SIM card slot in the direction of the arrow (A),

and then open it (B).

Insert the SIM card into the desired Micro SIM card slot.

• Install only Micro SIM cards.

• If only one SIM card is installed, insert it into Micro SIM card

slot 1.

• Hold the SIM card so that the metal terminals are facing you,

and insert with the notch facing in the same direction of the

circled area in the illustration below.

Installing SIM cards (certain models only)

Slot 1

Slot 2

Close the Micro SIM card slot (A), and slide it in the direction of

the arrow (B) until you hear a click.

• To remove a SIM card, follow the same procedure, and then

pull out the SIM card at step 3.

Note

• See the

Reference Manual

(tap

[Online Manual]

in the app

list) for information on selecting the active SIM card slot and the

preferred mobile network mode.

Installing an SD card

When installing or removing an SD card, place the unit on a flat

surface.

Remove the battery cover (page 17 ).

• If a battery is installed, remove it (page 23 ).

Slide the microSD card slot in the direction of the arrow (A), and

then open it (B).

Installing an SD card

21Getting Started

Insert the microSD card into the microSD card slot (A), and then

close the slot (B).

• Install only microSD cards.

• Hold the microSD card so that the metal terminals are facing

you, and insert with the notch facing in the same direction of

the circled area in the illustration below.

Slide the microSD card slot in the direction of the arrow until you

hear a click.

• To remove a microSD card, follow the same procedure, and

then pull out the microSD card at step 3.

Installing and removing the battery

Installing the battery

Remove the battery cover (page 17 ).

Insert the tab (circled in the illustration below) on the terminal side

of the battery into the groove of the unit (A), and then push

downward (B).

IMPORTANT

• Observe the following to ensure the waterproof and dustproof

performance of the unit.

– When installing the battery, make sure there is no debris lodged

in the gasket that seals the unit.

Installing and removing the battery

23Getting Started

Removing the battery

Remove the battery cover (page 17).

Lift the battery up using the tab (circled in the illustration) (A),

then remove it (B).

IMPORTANT

• Do not remove the battery while the unit is wet. When the unit is

wet, remove the water by wiping off the water droplets and

thoroughly drying the unit before removing the battery. (See

"Waterproof/dustproof", page 7.)

Replacing the battery without turning the unit off (Battery warm

swap)

• Replace the battery within 30 seconds. If more than 30 seconds

has passed, apps that are running are forced to close and you may

lose unsaved data.

• During warm swapping, all wireless functions are turned off

temporarily.

Press and hold (power button) until the power options dialog

is displayed.

Tap

[Battery Warm Swap]

Follow the on-screen instructions.

• It may take some time until the indicator lights in green.

Replace the battery.

Charging the battery

You can charge the unit by using the optional Charging Cup and the

optional adaptor. For more information, refer to the Operating

Instructions of the Charging Cup.

•

Optional accessories

Charging Cup: FZ-VCBN11U

AC Adaptor: CF-AA6373A

Insert the adaptor straight into the rear indentation as shown in

the figure, and insert into the DC input jack (A).

• Plug the power plug into a power outlet.

Rotate the adaptor downward (B), and firmly insert the unit until

you hear a click (C).

• The battery is not charged at the time of purchase. Charge the

battery before turning on the unit for the first time or after an

extended period of storage.

• Charge the battery in environments with an ambient temperature

of 10 °C to 35 °C (50 °F to 95 °F).

• The indicator lights in orange while the battery is charging, and

lights in green when charging is complete.

Charging the battery

25Getting Started

• The product prevents overcharging of the battery by charging only

when the remaining battery level is less than approximately 95 %

of its full capacity.

• You can also charge the unit by connecting it to the USB port of a

computer or other device using a USB connection cable.

Note

• When removing the USB connection cable, make sure to

remove it while holding the plug. Do not pull by the cable.

• When connecting a USB connection cable, note the shape of

the micro USB plug and the micro USB port. Do not attempt to

connect the USB connection cable upside down.

• Remove any dust or water droplets from plugs before

connecting them. Do not use excessive force when inserting

plugs or insert them at an angle.

Confirming the battery level

The battery level is displayed in the upper-right corner of the screen,

in the status bar.

You can also confirm the specific amount of battery level remaining.

From the home screen, tap

→

[Settings]

→

[Battery]

Turning the unit on and off

Turning the unit on

Press and hold (power button) on the top of the unit until the unit

briefly vibrates.

Turning the unit off

Press and hold until the power options dialog is displayed.

Select the power off option.

Fully charged Charging Very low

Turning the unit on and off

Turning the screen on and off

Press .

Swipe up from the bottom of the screen to release the screen

lock.

• Swiping the bottom-left to the right launches the

[Phone]

app (certain models only), and swiping the bottom-right to

the left launches the

[Camera]

app.

Configuring the unit for the first time

The first time you turn the unit on, you will be prompted to configure

different settings. Follow the on-screen instructions and configure

each item as needed. An Internet connection is required to configure

certain items.

Home screen, status bar, notifications

Using the home screen

The home screen is the main screen from which you can launch

apps, check widgets, etc. You can customize the home screen to suit

your needs by adding, moving, and removing items as desired.

You can also view a list of all installed apps by tapping .

While the screen is on, you can display the home screen at any time

by tapping or

(default setting).

Using the status bar

The status bar is displayed at the top of the screen when using most

apps. It displays icons that let you know the status of the battery,

network signal, and other features.

• See the Reference Manual for a list of commonly used icons and

their meanings.

Home screen, status bar, notifications

27Getting Started

Using the notifications panel

The notifications panel provides detailed information about incoming

email messages, app updates, calendar events, etc. You can open

the notifications panel by sliding your finger down slowly from the top

of the screen toward the center of the screen. To close the

notifications panel, slide your finger up slowly from the bottom of the

screen toward the center of the screen. While the notifications panel

is open, you can tap a notification and open the corresponding app,

or swipe a notification left or right to delete it from the panel.

Navigation and function buttons

The navigation buttons are available in most screens and help you

navigate the unit's screens. They appear at the bottom or side of the

touch panel screen, depending on the unit’s orientation.

The unit also features physical buttons that can be used to access

various functions quickly.

The default button assignments are described below.

Some buttons can be customized using the

[UserButtonManager]

app; see the Reference Manual for more information.

Navigation and function buttons

Returns to the previous screen or closes the current dialog

box, menu, etc.

Displays the home screen.

Displays a list of recently used apps. Once the list is

displayed, tap an app to launch it, or swipe left or right to

remove an app from the list.

The same function as .

Displays the list of options (if available) for the

current screen.

Side button

No function by default.

Camera

button

Press and hold to launch the camera app. When

using the camera app, press this button to take

a picture, start and stop video recording, etc.

Shutting down

Screen

The unit does not turn off.

• It may take one or two minutes for the unit to turn off. This is not a

malfunction.

• Press and hold (power button) for at least 10 seconds to force

the unit to restart, and then try again.

• Disconnect and remove all peripheral devices.

The screen is too dark.

• The

[Adaptive brightness]

setting reduced the brightness

according to the ambient brightness. Manually adjust the screen

brightness.

From the home screen, tap

→

[Settings]

→

[Display]

Tap the

[Adaptive brightness]

switch to turn it off.

Tap

[Brightness level]

and then adjust the slider.

• The

[Minimum limit brightness]

setting of customized silent

mode was turned on. Turn the setting off.

From the home screen, tap

→

[Settings]

→

[Sound &

notification]

→

[Customized silent mode]

Tap the

[Customized silent mode]

switch to turn it off, then

tap the

[Minimum limit brightness]

switch to turn it off.

Tap the

[Customized silent mode]

switch to turn it on.

There are red, green, or blue dots on the screen, or there is

unevenness in screen colors or brightness.

• The following are not malfunctions.

– Although advanced high-precision technologies are used in the

production of color LCD screens, a very small number of the

screen pixels may be dark or remain constantly lit.

– Due to the natural characteristics of LCD screens, you may

notice unevenness in colors and brightness depending on your

angle of view. Hues may also vary by product.

31Troubleshooting

Indicator

The indicator flashes in orange.

• The battery cannot be charged temporarily because the ambient

temperature is too low or too high. Leave the unit in an

environment of 10

C to 35

C (50

F to 95

F) for about an hour.

The indicator lights in red.

• The remaining battery level is approximately less than 15 % of a

full charge. Charge the battery.

The indicator flashes in red.

• Battery authentication failed. Use a specified battery.

• There may be debris lodged in the battery charge terminals.

Remove the battery and remove any debris found.

• Charging may have stopped automatically. Disconnect the

charger and then reconnect it.

The indicator does not light during charging.

Battery charging ends quickly, or the battery cannot be

charged at all.

• The unit is not connected to the charger properly, or the USB

connection cable is not connected properly. Confirm the

connection.

• There may be debris lodged in the battery charge terminals.

Remove the battery and remove any debris found.

• Replace the battery with a new one.

The screen is dim and the indicator flashes in red or lights in

green.

• The battery cover may be detached. Attach the cover properly.

Other

The date and time are incorrect.

• Confirm the date and time settings. From the home screen, tap

→

[Settings]

→

[Date & time]

• Set the date and time automatically.

From the home screen, tap

→

[Settings]

→

[Date &

time]

Tap the

[Automatic date & time]

and

[Automatic time

zone]

(certain models only) switches to turn them on.

Make sure the unit is in an area with good wireless reception,

turn the unit off, and then turn it on again.

• The unit will not recognize dates after December 30, 2037.

The unit’s operation is slow.

• Ambient temperature may be too low or too high. Leave the unit

in an environment of 10

C to 35

C (50

F to 95

F) for about an

hour and then try again.

The unit does not respond.

• Turn the unit off and then on again (page 25 ).

• If an app does not work normally, follow the instructions below to

force quit or uninstall the problematic app or process.

From the home screen, tap

→

[Settings]

→

[Apps]

Select the desired app or process and then tap

[UNINSTALL]

[FORCE STOP]

The screen freezes and no operations can be performed.

• Press and hold (power button) for at least 10 seconds to force

the unit to restart, and then try again.

Produktspecifikationer

Varumärke:	Panasonic
Kategori:	Smartphone
Modell:	Toughpad FZ-N1
Färg på produkten:	Zwart
Vikt:	6200 g
Bredd:	- mm
Djup:	- mm
Höjd:	- mm
Husmaterial:	Polymeer
Gränssnitt:	Eindstation
Medium effekt subwoofer:	400 W
Antal förare:	1
Diameter drivrutin subwoofer (imperiaal):	11.8 "
Subwooferns frekvensområde:	20 - 250 Hz
Subwoofer impedans:	4 Ohm
Subwooferkänslighet:	95 dB
Typer av röstspole:	Enkel
Typ produkt:	Subwoofer-stuurprogramma
Diameter drivrutin för subwoofer:	300 mm
Subwoofer maximal effekt:	1400 W
Subwoofer drivrutin membranmaterial:	Polypropyleen