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Class A Public Safety BDA for First Responders

SureCall GuardianA™

User and Installation Guide

For technical support:

Email:

support@surecall.com |

Call: 1-888-365-6283

Available Monday – Friday, 7am – 5pm PST

Activate your warranty at surecall.com/activate

10.2 .20208

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com

Table of Contents

Chapter 1: Introduction & Overview ..................................................................................................................................... 3

1.1 Product Overview ........................................................................................................................................................................................... 3

1.2 Package Contents ........................................................................................................................................................................................... 3

1.3 Additional Items Needed ............................................................................................................................................................................... 3

1.4 Key Features & Benefits ................................................................................................................................................................................. 3

1.5 Optional Accessories...................................................................................................................................................................................... 4

1.6 How it Works ................................................................................................................................................................................................... 5

1.7 A Word About Safety...................................................................................................................................................................................... 5

Chapter 2: BDA Interface & Connections ............................................................................................................................. 6

2.1 GuardianA BDA Interface Overview ............................................................................................................................................................. 6

2.2 RF Interfaces (A6 & A1) ................................................................................................................................................................................... 7

2.3 Power Interface for 110VAC or UPS Output (A5) ........................................................................................................................................... 7

2.4 DC24-30V Interface (A9) ................................................................................................................................................................................. 8

2.5 Alarm I/O Interface (A3) ................................................................................................................................................................................. 9

2.6 RF Module Summary Alarms Trigger Criteria ...............................................................................................................................................10

2.7 VSWR Alarm Trigger Criteria .........................................................................................................................................................................11

2.8 Load Restrictions ...........................................................................................................................................................................................11

2.9 Ethernet Interface (A4) ..................................................................................................................................................................................12

2.10 USB Interface (A7) ........................................................................................................................................................................................12

2.11 Alarm LEDs (A8) ..........................................................................................................................................................................................12

Chapter 3: Planning the Installation .................................................................................................................................... 13

3.1 Installation Overview .....................................................................................................................................................................................13

3.2 Exterior Antenna Overview ...........................................................................................................................................................................13

3.3 Interior Antenna Overview ............................................................................................................................................................................14

3.4 Antenna Separation .......................................................................................................................................................................................15

3.5 BDA Location ................................................................................................................................................................................................16

3.6 Accessories ....................................................................................................................................................................................................16

3.7 Need Help? ....................................................................................................................................................................................................16

Chapter 4: Installation ........................................................................................................................................................ 17

4.1 Soft Installation ..............................................................................................................................................................................................17

4.2 Exterior Antenna ............................................................................................................................................................................................17

4.3 Interior Antennas ...........................................................................................................................................................................................18

4.4 Mounting the BDA.........................................................................................................................................................................................19

Chapter 5: Configuration & Testing .................................................................................................................................... 19

5.1 Powering on the BDA ....................................................................................................................................................................................19

5.2 DIP Switch Configuration ..............................................................................................................................................................................20

Chapter 6: Testing And Troubleshooting ............................................................................................................................ 22

6.1 Band LED Conditions ....................................................................................................................................................................................22

6.2 LED Conditions ..............................................................................................................................................................................................22

6.3 Testing & Troubleshooting ............................................................................................................................................................................22

Chapter 7: Sentry Configuration & Monitoring ................................................................................................................... 23

7.1 Sentry Software Introduction ........................................................................................................................................................................23

7.2 Software Installation ......................................................................................................................................................................................23

7.3 Hardware Installation .....................................................................................................................................................................................23

7.4 User Registration ...........................................................................................................................................................................................24

7.5 Device Registration .......................................................................................................................................................................................25

7.6 Device Configuration ....................................................................................................................................................................................25

7.7 Sentry Operation ...........................................................................................................................................................................................27

Chapter 8: Specifications.................................................................................................................................................... 30

Chapter 9: Safety And Compliance .................................................................................................................................... 31

9.1 FCC Compliance ..........................................................................................................................................................................................31

Chapter 10: Warranty ......................................................................................................................................................... 32

10.1 Warranty Periods .........................................................................................................................................................................................32

10.2 Three-Year Product Warranty ......................................................................................................................................................................32

10.3 Limitations of Warranty, Damages and Liability .........................................................................................................................................33

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com 3

Introduction & Overview

CHAPTER 1: INTRODUCTION & OVERVIEW

1.1 Product Overview

GuardianA is a Class A, 2-watt, bi-directional amplifier with a maximum gain of 90 dB supporting both the 700 and 800 MHz

Public Safety frequency bands.

In the majority of cases, newly constructed buildings with considerable size, or existing buildings that increase capacity by

expanding the building footprint are required to have signal strength of -95 dBm or better in designated critical areas –

Emergency Command Centers, Fire Pump Rooms, stairwells, standpipe, cabinets, etc – in order to receive a certificate of

occupancy. GuardianA meets the code for NFPA 72/1221 and IFC 510 and features a NEMA-4 rated amplifier housing.

Additionally, the GuardianA comes equipped with dry contact 12-pin alarming compatibility, UPS and Ethernet port enabled

remote monitoring. SureCall provides an industry leading 3-year warranty – extendable to 5 years.

1.2 Package Contents

Your BDA box contains the following items:

• GuardianA bi-directional amplifier with NEMA-4 rated housing and mounting kit

• Alarm cable and connector – (5 ft, USB)

• AC power cable (4 ft)

• DC power cable (4 ft 9 in with connector)

1.3 Additional Items Needed

The GuardianA needs the following additional components for a complete install:

• One External antenna

(directional Yagi)

• Multiple Inside antennas

(omnidirectional domes and/or directional panels)

• Cable splitter for inside antennas

• Sufficient lengths of ultra-low loss interior/exterior cable, 50-ohm

• Lightning surge arrestor

• Grounded surge suppressor for DC power supply

• Ethernet cable

Note: Some component options are listed in table below. Not all accessories are listed.

1.4 Key Features & Benefits

• Improves coverage for Public Safety Band cellular network frequencies: (UL: 779-805, 806-816 & DL: 769-775, 851-861)

• Class A 32 Channel, 90 dB gain, 2-watt system

• Meets the code for NFPA 72/1221 and IFC 510

• NEMA-4 rated amplifier housing. No additional NEMA enclosure needed

• Ethernet port with built-in SureCall Sentry™ remote monitoring hardware

• Integrated dry contact 12-pin alarming

• UPS port for external battery backup

• Automatic gain control (AGC) and Oscillation Detection

• Energy-saving operation allows bands to remain dormant when not in use

• A/C 110V or D/C 24- 30V power option

• Independently adjustable frequency attenuation for uplink and downlink (Reduce gain in -1 dBm increments)

• Industry leading 3-year warranty, 5-year extended warranty available

Produktspecifikationer

Varumärke:	SureCall
Kategori:	mottagare
Modell:	Guardian QR700

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