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WyreStorm AV extender NHD-250-RX

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NHD-250-RX v1 Quickstart Guide | 19220

UK: +44 (0) 1793 230 343 | ROW: 844.280.WYRE (9973)

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NetworkHD™ 200 Series AV over IP

H.264 Multiview Processor

NHD-250-RX Quickstart Guide

WyreStorm recommends reading through this document in its entirety to become familiar with the product’s features prior to starting the

installation process.

Basic Wiring Diagram

IMPORTANT! Installation Requirements

• Visit the NetworkHD product pages download section at wyrestorm.

com to check for the latest rmware, document versions, and WyreStorm

Management Suite conguration tools.

• Install the latest rmware onto all encoders and decoders using the

Maintenance Tool found in the Management Suite and via the NHD-000-

CTL web interface. Full rmware update instructions are included with the

rmware download.

• NetworkHD requires a Layer 2+ or Layer 3 managed switch network with

support for Multicast & IGMP snooping enabled.

• WyreStorm highly recommends using network switches listed in the

NetworkHD Switch Recommendation Guide. These switches have been

veried by WyreStorm to meet the requirements of a NetworkHD system.

• Congure all network switches to the exact specication of the guides at

wyrestorm.com prior to connecting any NetworkHD devices.

• NetworkHD uses stateless address autoconguration (auto-IP) to assign

link-local IP addresses in the range of 169.254.x.x to encoders and decoders

out of the box. Your PC must be set to an address in this range in order to

discover the encoders, decoders and NHD-000-CTL.

• WyreStorm recommends the use of the NHD-000-RACK4 for installations

containing multiple NetworkHD devices. Use of this product provides an

enclosure to mount and secure all NetworkHD devices in a standard 19-inch

rack frame (EIA-310).

In the Box

1x NHD-250-RX Decoder

1x 12V DC Power Supply (US | UK | EU)

3x 3-pin Phoenix Connectors

2x Rack Mounting Brackets

2x Wall Mounting Brackets

1x Quick Start Guide (This Document)

Additional Information

More information and required software can be found within the Download

section of the product page on wyrestorm.com.

• Management Suite v1.4 or Higher

• NetworkHD Switch Recommendations

• NetworkHD Switch Mapping Worksheet

• NetworkHD Switch Conguration Guides

• NetworkHD Touch Installation Guide

• NetworkHD Touch User Guide

• Drivers for Popular Control Systems

Network

Switch

NHD-250-RX

NHD-200-TX NHD-200-TX NHD-200-TX NHD-200-TX

NHD-000-CTL

Ethernet Ethernet

Digital Video Digital Video Digital Video

Digital Video

Analog Audio

RS-232

Media Player

Satellite Box 1 Satellite Box 2

Digital Video/DVI/HDMI

Key

Ethernet

Analog Audio

RS-232

Personal Computer

Satellite

Box 1

Satellite

Box 2

Media

Player

NHD-250-RX v1 Quickstart Guide | 19220

UK: +44 (0) 1793 230 343 | ROW: 844.280.WYRE (9973)

support@wyrestorm.com

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Wiring and Connections

WyreStorm recommends that all wiring for the installation is run and terminated prior to making connections to the switcher. Read through this section in this

entirety before running or terminating the wires to ensure proper operation and to avoid damaging equipment.

IMPORTANT! Wiring Guidelines

• The use of patch panels, wall plates, cable extenders, kinks in cables, and electrical or environmental interference will have an adverse effect on signal

transmission which may limit performance. Steps should be taken to minimize or remove these factors completely during installation for best results.

• WyreStorm recommends using pre-terminated HDMI and DP cables due to the complexity of these connector types. Using pre-terminated cables will ensure

that these connections are accurate and will not interfere with the performance of the product.

LAN Port Wiring

The NetworkHD 200 Series LAN port is a 1GbE link for connection to a 1000BASE-T Ethernet device port. Refer to IEEE 802.3ab for ocial guidance on the

Ethernet link. Cables must be tested to 100MHz across the entire link. 1000BASE-T uses the IEC 60603-7 8P8C modular connector.

Setup and Conguration

IMPORTANT! Installation Guidelines

• Do not connect the power supply until all NetworkHD devices are connected to the network switch.

• NetworkHD 200 Series uses either DHCP (where a DHCP server is reachable) or stateless address autoconguration (auto-IP) to assign link-local IP

addresses in the range of 169.254.x.x to encoders and decoders out of the box. Your PC must be set to an address in this range in order to discover the

encoders, decoders and NHD-000-CTL.

• In order to congure the NetworkHD encoders and decoders, the “AV” port on the NHD-000-CTL MUST be connected to the same LAN/VLAN and Subnet as

the NHD encoders and decoders.

• In order for the devices in the system to be controlled via a 3rd party controller on a different VLAN, the “CONTROL” port on the NHD-000-CTL MUST be

connected to the same LAN/VLAN and Subnet as the control system.

• The NHD-000-CTL’s two Ethernet ports are designed to be used in different Networks or VLANs. When using a single Network or VLAN for example when

using NetworkHD Touch – do not connect both ports – only use the “AV” port of the CTL

•

Installation and Connections

1. Install NHD devices to allow airow through the product - WyreStorm recommend using the NHD-000-RACK4. The install location should be dry, well

ventilated and guaranteed to maintain the mandatory operating temperature range of the product.

2. Connect sources to the NetworkHD encoders using a HDMI cable from a quality brand such as WyreStorm Express ensuring a rm port connection.

3. Connect the HDMI display to the NetworkHD decoders using an HDMI cable from a quality brand such as WyreStorm Express ensuring a rm port

connection.

4. Connect NetworkHD encoders, decoders, and CTL to the network switch using well terminated and tested category cable, whilst ensuring compliance with

IEEE 802.3ab (for CTL, encoder, and decoder 1GbE ports).

5. Optionally connect the decoder’s RS-232 port to equipment following the RS-232 pinout section in the appropriate Quickstart Guide.

NetworkHD Console Conguration

In addition to the steps below more information on conguration can be found in the NetworkHD Installation Guide.

1. Connect a computer running Windows™ to the same LAN/VLAN as the NetworkHD components and ensure its IP is within the same subnet as the

NetworkHD default 169.254.x.x IP addresses. The NHD-000-CTL AV port is set to a static address of 169.254.1.1 by default – do not choose this address for

your PC.

2. Power the NHD devices by connecting the included power supplies to the On Power Input.

3. Open the WyreStorm Management Suite (Available from the WyreStorm website) and launch the software and press NetworkHD Console Search.

Note: If a no devices are discovered, verify that encoders/decoders, CTL and PC are within the same subnet scope and within the same range of the CTLs AV

Port and disable or create an exception for the NetworkHD Console Windows Firewall in the .

4. Congure the system as per the instructions in the NetworkHD Installation Guide. Right Click on the NHD-250-RX to see its available options, including

setting the device’s IP address and setting an Alias name. You will also nd other conguration options under the Batch Settings window.

Note: If a 3rd Party control system with a WyreStorm driver for NetworkHD is going to be used, the encoders must use the Alias prex IN1, IN2, etc. This also

applies to decoders, OUT1, OUT2, etc. For example, IN1-Satellite Receiver 1

5. Upload to the conguration to the NHD-000-CTL by right clicking the CTL in the Other Devices section and selecting Upload.

6. Congure the scaling and HDCP values of each decoder based on the requirements of the content and display using the settings found in the Video tab in

the screen.Batch Settings

Download the NetworkHD Switch Mapping Worksheet from any NetworkHD product page to keep track of Mac addresses, device and alias

names for later reference. This will aid the setup process in NetworkHD Console and help with any reconguration or troubleshooting

NHD-250-RX v1 Quickstart Guide | 19220

UK: +44 (0) 1793 230 343 | ROW: 844.280.WYRE (9973)

support@wyrestorm.com

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Troubleshooting

Verify that all NHD devices contain the latest version of rmware. This will ensure that all devices are up to date and working at their highest performance

level.

NetworkHD Software fails to locate TX/RX/CTL Devices

• Verify that all NHD and Network devices are powered On.

• Adjust Windows Firewall Settings – Create an exception for NetworkHD

Console.

• Verify that the PC, CTL AV Port, and NHD encoders and decoders are on the

same LAN/VLAN/Subnet.

• Verify that all network switches share the same VLAN conguration.

• Reboot all system components including the NHD-000-CTL and the PC.

• Ensure that only one CTL port is connected per LAN/VLAN. If only one LAN/

VLAN exists only use the AV port.

• Ensure the network switch is fully congured per the appropriate switch